Ambitious Customer Experience Champion

7 days ago


Skegness, Lincolnshire, United Kingdom Butlins Full time

About Butlin's

At Butlin's, we're all about delivering an Altogether More Entertaining and Fun Break to our guests. For over 80 years, we've been providing hundreds of thousands of visitors with unforgettable experiences.

We're looking for a new Team Member Plus who loves getting stuck in and working with a like-minded team. As a Team Member Plus, you'll work across different departments on resort to provide exceptional customer service and create memorable experiences for our guests.

About the Role

This is a fantastic opportunity to join our team and develop skills in cleaning and bar service. You'll work on Mondays and Fridays cleaning our accommodation, and then work in our Bars department for the rest of the week. When working with our Accommodation & Cleaning team, you'll be responsible for cleaning bedrooms, bathrooms, lounges, kitchens, and living areas. We provide a buddy system and full training on all cleaning methods as part of our Clean & Fault Free program.

When working in our bars, you'll serve a wide variety of drinks and cocktails, clear tables, and support the venue during our entertainment shows and between events. Typical working hours cover 30-35 hours per week, 5 days over 7, with Mondays and Fridays essential. A variety of shifts are available between 9am and 4am.

About You

We're looking for high-spirited and fun-loving multi-taskers who love learning new things and working with a like-minded group of people. Previous experience is not necessary as we'll give you all the training you need. We're more interested in your attitude, mindset, and passion for making a difference to our guests.

No experience? No problem We'll provide you with all the support and training you need to ensure you develop the skills to work confidently in all areas relevant to your role. Whether you're looking for a role on a temporary basis or have your sights set on a career with Butlin's, this is the perfect opportunity to gain hands-on experience in some of our most guest-facing areas.

Ambition and Opportunity

We estimate that this role will pay around £18,000 - £20,000 per annum, depending on experience and performance. We offer a range of benefits, including opportunities for career development and progression, employee recognition schemes, and access to exclusive staff discounts and offers.



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