Customer Experience Ambassador

4 weeks ago


Skegness, Lincolnshire, United Kingdom Butlins Full time

About The Role

We're seeking a passionate individual to join our Butlin's Team at Skegness, creating unforgettable experiences for our guests. Our teams work together to deliver exceptional service, and we're looking for amazing team members to join our Guest Services department.

As a Guest Services Advisor, you'll build strong relationships with guests, enhancing their holiday, solving problems, and exceeding expectations. You'll take ownership of guest queries and complaints, going the extra mile every time.

About You

Our Guest Services Advisors are warm and friendly, with a proven track record of delivering excellent customer service and strong communication skills. You'll be a positive and planned individual, with the confidence to make your own decisions and act on initiative.

About Butlin's

We're a company that's all about fun, excitement, and adventure. For over 80 years, we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Our culture is built around three mighty values: Create Smiles, Get Stuck In, and Cares For Each Other. If you want a role where you can make a real difference, this could be the perfect fit for you.



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