Customer Service Ambassador
2 weeks ago
About this role
We are seeking a highly skilled Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues they may have.
Key responsibilities
- Customer Service: Provide timely and effective customer service, answering customer inquiries, and resolving customer complaints in a professional and courteous manner.
- Transaction Processing: Process a wide range of transactions, including deposits, withdrawals, and transfers, while maintaining a high degree of accuracy.
- Product Knowledge: Educate customers on HSBC's products and services, including our digital banking platforms and self-service devices.
- Teamwork: Collaborate with the branch team to provide a seamless customer experience and improve workflows and processes to make banking with HSBC easier for our customers.
Requirements
- Excellent Communication Skills: Demonstrate excellent communication skills, enabling you to engage in effective conversations, build strong connections, and show empathy to our customers.
- Problem-Solving Skills: Be able to take ownership of customer enquiries through to resolution, delivering a customer experience that exceeds expectations.
- Resilience: Be resilient to a continuously changing environment and adapt to new processes and procedures.
What we offer
As a Customer Service Representative at HSBC Global Services Limited, you will receive:
- A minimum starting salary of £23,205 based on 35 hours per week, plus an annual discretionary performance bonus.
- Over six weeks' holiday, including bank and public holidays, with the option to buy more.
- Perks at Work Benefit, providing access to 30,000+ national and local employee discounts.
- A market-leading employer Pension contribution.
- BUPA Healthcare.
- Life Assurance, equivalent to four times your annual salary.
- Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover, and more.
- Sharesave schemes, a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.
HSBC is committed to creating diverse and inclusive workplaces, where everyone has the opportunity to thrive. We are Disability Confident Leaders and are proud to offer an interview to people with disabilities, long-term conditions, or neurodivergent candidates who meet the minimum criteria for the role. If you require accommodations or changes during the recruitment process, please contact our Recruitment Helpdesk at hsbc.recruitment@hsbc.com or +44 207 832 8500.
-
Customer Service Ambassador
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleWe're seeking a skilled Customer Service Ambassador to enhance the holiday experience for our guests at Butlin's Skegness resort. As a key member of our Guest Services team, you'll build strong relationships with guests, resolve queries and complaints, and exceed expectations. You'll work closely with a fantastic team to support your growth and...
-
Customer Service Ambassador
6 days ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout Butlin'sAt Butlin's, we're all about providing an Altogether More Entertaining and Fun Break to our guests. For over 80 years, we've been delighting hundreds of thousands of visitors each year, whether they're on a family break or one of our epic Big Weekenders.Our CultureWe believe in a culture that's built around three mighty values: Create Smiles,...
-
Service Ambassador
1 week ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleWe're seeking enthusiastic individuals to join our Butlin's Team. As a Service Ambassador, you'll provide exceptional guest experiences in our vibrant bars and entertainment venues. You'll engage with guests, ensuring efficient service while fostering memorable interactions. Our teams create unforgettable experiences for our guests, and we're...
-
Customer Service Ambassador
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlin's Full timeAbout The RoleWe're seeking a passionate individual to join our Butlin's Team at Skegness as a Guest Services Advisor. Our teams create unforgettable experiences for our guests, and we're looking for amazing team members to join us in our Guest Services department.As a Guest Services Advisor, you'll work alongside a fantastic team, receiving support every...
-
Customer Experience Ambassador
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleWe are seeking a passionate and dedicated individual to join our Butlins Team at Skegness as a Guest Services Advisor.As a key member of our Guest Services department, you will be responsible for creating unforgettable experiences for our guests.Working alongside a fantastic team, you will support our guests with a range of services, from...
-
Customer Experience Ambassador
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleWe're seeking a passionate individual to join our Butlin's Team at Skegness, creating unforgettable experiences for our guests. Our teams work together to deliver exceptional service, and we're looking for amazing team members to join our Guest Services department.As a Guest Services Advisor, you'll build strong relationships with guests,...
-
Skegness Guest Services Ambassador
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleWe're looking for passionate team members to join our Butlin's Team at Skegness. Our teams create unforgettable experiences for our guests.Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly excel.As a Guest Services Advisor, you'll build strong relationships with...
-
Hospitality Ambassador
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented individual to join our team in a Burger King quick service restaurant at Butlin's. As a key member of our team, you will provide exceptional customer service and contribute to a smooth, efficient dining experience.About YouFlexibility to work varied shifts, including evenings and weekendsPassion for delivering...
-
Customer Service Associate
2 days ago
Skegness, Lincolnshire, United Kingdom Card Factory Full timeWe're seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Associate.About the Role:Delivering exceptional customer service, responding to queries and concerns in a professional manner.Supporting colleagues with sales transactions, maintaining a high level of productivity throughout the day.Ambitious and...
-
Customer Service Team Member
1 day ago
Skegness, Lincolnshire, United Kingdom Butlin's Full timeAbout Butlin'sButlin's is a leading provider of holiday breaks and entertainment services. We pride ourselves on delivering exceptional customer service and creating unforgettable experiences for our guests.As a Customer Service Team Member, you will be part of a dynamic and supportive team that works together to deliver outstanding results. You will have...
-
Customer Service Delivery Specialist
1 day ago
Skegness, Lincolnshire, United Kingdom CV Library Full timeAbout Us:We are a dynamic and growing company offering a range of plumbing and heating products to trade and retail customers. We value our employees and offer a comprehensive benefits package including bonus, discounts, life assurance, extended family policy, mental health first aiders, and flexible working options. We are passionate about creating an...
-
Bar Service Team Ambassador
2 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleWe're seeking enthusiastic individuals to join our team at Butlin's in Skegness. As a Bar Team Member, you'll provide exceptional service to our guests in our vibrant entertainment venues, ensuring an efficient and friendly experience.Our teams create unforgettable experiences for our guests, and we're currently looking for talented team...
-
Customer Service Representative
1 day ago
Skegness, Lincolnshire, United Kingdom CMS Communications and Management for Sustainability Full timeCompany Overview">CMS Communications and Management for Sustainability is a leading organization in its field, dedicated to promoting sustainability and environmental conservation.We are currently seeking a highly motivated and customer-focused individual to join our team as a Centre Assistant at Gibraltar Point National Nature Reserve.Key...
-
Resort Security Ambassador
5 days ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleAs a key member of the Resort Safety department, you will play a vital role in ensuring the safety and security of our guests. This is a permanent position working 16 hours per week on night shifts over weekends, with opportunities for additional hours during the week.Key Responsibilities:Control access to resort and venues, confirming rights...
-
Barista Specialist for Costa Coffee
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleAs a skilled Barista at Butlins, you will be the master of crafting exceptional coffee experiences for our guests. This role involves creating a wide range of specialty drinks, from refreshing cold brews to rich and velvety hot coffee. You will be responsible for maintaining the highest standards of health and safety, as well as food...
-
Buffet Restaurant Team Associate
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout The RoleWe are currently seeking a passionate and enthusiastic team member to join our Butlin's team in our self-service buffet restaurants. We're looking for someone who is eager to create unforgettable experiences for our guests. Our teams work together to deliver exceptional service, and we are looking for someone who is happy to work as part of a...
-
Tesco Travel Money Advisor
4 weeks ago
Skegness, Lincolnshire, United Kingdom Travelex Full timeJob Title: Tesco Travel Money AdvisorJob Type: PermanentHours per week: 20Salary: £12.50 per hour + Monthly BonusWorking Patterns: This role is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.Benefits:A wide range of insurances, including Private Medical, Dental and Critical Illness, as well as discounted...
-
Service Desk Technician
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeWe are seeking a skilled Service Desk Technician to join our team at {company}.The ideal candidate will have excellent technical knowledge and communication skills to provide prompt and effective support to our customers.Key responsibilities include:Providing technical assistance and troubleshooting services to customers via phone, email, and chat.Resolving...
-
Currency Services Specialist
2 days ago
Skegness, Lincolnshire, United Kingdom Travelex Foreign Coin Services Limited Full timeJob DescriptionWe're looking for a skilled Currency Services Specialist to join our team at Travelex Foreign Coin Services Limited. As a key member of our team, you'll be responsible for providing exceptional customer service, processing daily online FX requests and deliveries, and implementing best practice legal and regulatory standards.The estimated...
-
Passenger Service Specialist
1 day ago
Skegness, Lincolnshire, United Kingdom Stagecoach Group plc Full timeAbout the JobAs a Bus Driver, your primary responsibility will be to transport passengers safely and efficiently. You will need to have a patient, courteous approach to driving and a commitment to maintaining high standards of customer service.You will work from our Skegness Depot, located at Burgh Road Trading Estate, PE24 4UF. The depot provides a great...