Customer Service Ambassador

4 weeks ago


Skegness, Lincolnshire, United Kingdom Butlins Full time

About The Role

We're seeking a skilled Customer Service Ambassador to enhance the holiday experience for our guests at Butlin's Skegness resort. As a key member of our Guest Services team, you'll build strong relationships with guests, resolve queries and complaints, and exceed expectations. You'll work closely with a fantastic team to support your growth and development, with opportunities to progress within our restaurant teams and across the wider Butlin's business.

About You

We're looking for a warm and friendly individual with a proven track record of delivering excellent customer service and strong communication skills. You should be a positive and proactive team player, with the confidence to make decisions and take initiative. You'll enjoy working in a busy environment, trying new things, and chatting to lots of different people. As our resorts are open during the week and weekends, you'll need some flexibility to work evenings and weekends. We're all about fun, excitement, and adventure at Butlin's, and we're looking for someone who shares our values and passion for creating unforgettable experiences for our guests.

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