Power Tools Technical Support Specialist
3 days ago
The Bosch Group is seeking a highly skilled and customer-focused technical support specialist to join its team. As a key member of our organization, you will be responsible for providing exceptional service to customers, resolving technical issues, and improving overall customer satisfaction.
**Responsibilities:**
- Provide technical support to customers via phone, email, and in-person
- Analyze and troubleshoot complex technical issues related to Bosch power tools
- Collaborate with cross-functional teams to develop and implement process improvements
- Stay up-to-date on the latest product knowledge and technical information
**Requirements:**
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Bachelor's degree in a relevant field (e.g., engineering, computer science)
**Compensation and Benefits:**
- $60,000 - $80,000 per year, depending on experience
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for professional growth and development
Estimated salary: £40,800 - £56,100 per annum.
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