Administrative Assistant

4 weeks ago


North East, United Kingdom fish4.co - Jobboard Full time
Job Purpose

As an Administrative Assistant - Colleague Lifecycle Specialist, you will work under the direction of the Colleague Services Team Leader to complete administration tasks related to the colleague lifecycle, from new starters to leavers. You will provide high-level customer service to internal customers, ensuring timely completion of administration tasks to maintain accurate employee records and ensure accurate and timely payments.

Key Responsibilities
  • Complete all required administration tasks related to the colleague lifecycle, including drafting letters and maintaining accurate colleague records.
  • Ensure the HR system is accurately maintained and workflows for all people and payroll information are managed.
  • Process changes to records, send and record confirmation paperwork.
  • Process all data relating to absence, leavers to relevant deadlines.
  • Complete all calculations relating to payroll, deductions, and pensions, ensuring accuracy and making necessary adjustments.
  • Support Colleagues and Directorates with queries relating to people changes and payroll.
  • Interpret data from the HR system as required, producing relevant reports.
  • Meet relevant KPIs and SLAs.
  • Provide guidance and information to managers and colleagues on policies, terms, and conditions, and payroll as necessary.
  • Carry out project work as required.
  • Ensure Council-wide and job-specific training is completed as required.
  • Assist in training and mentoring new and existing members of the team.
  • Deputise for the Team Leader as required.
  • Support the improvement of systems and processes where appropriate.


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