Administrative Services Coordinator

4 days ago


Wath upon Dearne, United Kingdom Big Fish Little Fish Full time
About Our Company

At Big Fish Little Fish, we pride ourselves on delivering exceptional services and creating a positive work environment for our employees. We are committed to innovation and customer satisfaction, and we are now seeking an experienced Administrative Services Coordinator to join our team.

The Role

In this role, you will provide administrative support to our Operations Team, ensuring efficient day-to-day operations and maintaining high levels of customer satisfaction. You will be responsible for processing change of tenancy applications, organizing meter exchanges, removals, and upgrades, and managing escalated debt proceedings with our Legal Team and field agents.

Key Responsibilities
  • Process change of tenancy applications efficiently and effectively.
  • Organize meter exchanges, removals, and upgrades with attention to detail.
  • Manage escalated debt proceedings with our Legal Team and field agents.
  • Communicate with customers via phone, email, and live chat to resolve queries.
  • Run commission reports and maintain accurate records.
What We Offer

In this role, you can expect a competitive salary of £24,000 - £29,000 per annum, depending on your experience. You will also have the opportunity to work with a talented team, develop your skills, and contribute to the growth of our business.

Requirements
  • Minimum 1-2 years' experience in administration or a related field.
  • Excellent organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Excel and other relevant software packages.


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