Customer Service Advisor

6 days ago


Wath upon Dearne, United Kingdom IMH Recruitment Full time

IMH Recruitment is seeking experienced Customer Service Advisors to join our well-established client, a leading manufacturing and distribution retailer with a nationwide presence. This role offers a dynamic and supportive environment within a reputable organization.Key Responsibilities: * Deliver exceptional customer service as the first point of contact. * Handle customer inquiries and provide accurate product/service information. * Build strong relationships with customers. * Coordinate deliveries by liaising with couriers and customers. * Manage and update customer accounts using various systems and databases. * Process orders and manage related administration tasks. * Handle complaints effectively with professionalism and care. * Respond to inbound calls and inquiries via email or live chat.Essential Skills: * Strong problem-solving abilities. * Excellent verbal and written communication skills. * Proficient in using computers and multiple systems. * Previous experience in call handling, email handling, or live chat.Why Join Us? * Competitive pay rate of £12.18 per hour. * Regular, sociable hours: 08:00 - 16:30, Monday to Friday * Opportunity to work with a well-respected company with offices across the UK.How to Apply:Submit your updated CV and contact our office on (phone number removed) for further details



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