Complaints Handling Advisor
4 days ago
Job Overview
">Pearson Whiffin - Business Support is seeking an experienced and skilled professional to join our team as a Complaints Handling Advisor. This is an excellent opportunity to work in a fast-paced environment, utilizing your problem-solving skills and attention to detail to resolve customer complaints effectively.
Key Requirements
">To excel in this role, you should have:
- Strong customer service skills, with experience in handling complaints and providing resolutions
- Knowledge of the legal sector and related practices
- Excellent written and verbal communication skills, with the ability to produce clear and concise reports
- Ability to work independently and manage competing priorities
Benefits and Salary
">The successful candidate will receive a salary of approximately £26,000 per annum, depending on experience. In addition, we offer a comprehensive benefits package, including 25 days' annual leave, a workplace pension scheme, and private healthcare. We pride ourselves on being a supportive employer, with a focus on employee well-being and development.
-
Sales and Customer Service Advisor
2 weeks ago
Gravesend, Kent, United Kingdom Entain Group Full timeKey ResponsibilitiesAs a Sales and Customer Service Advisor, you will play a key role in delivering exceptional customer service and promoting our products at Entain Group.Your responsibilities will include:Demonstrating our products and betting terminals to customersHandling customer complaints and concerns with empathy and problem-solving skillsMaintaining...
-
Legal Secretary Specialist
4 days ago
Gravesend, Kent, United Kingdom Pearson Whiffin - Business Support Full timeJob Summary">This is an exciting opportunity for a highly motivated and organized individual to join our team as a Complaints Handling Advisor at Pearson Whiffin - Business Support. We are seeking someone with excellent customer service skills, experience in the legal sector, and strong communication abilities.About the Role">We are looking for someone who...
-
Legal Secretary Position
3 weeks ago
Gravesend, Kent, United Kingdom Pearson Whiffin - Business Support Careers Full timeWe are seeking an experienced and enthusiastic Business Support Assistant to join our team at Pearson Whiffin - Business Support Careers. The successful candidate will be working within a well-established practice located in North Kent, on a full time, permanent basis.The role involves handling complaints, liaising with external parties, conducting...
-
Office Based Legal Assistant Role
3 weeks ago
Gravesend, Kent, United Kingdom Pearson Whiffin - Business Support Careers Full timeAbout the RoleWe are recruiting for an experienced Business Support Assistant to work in our office based role in North Kent. This is a fantastic opportunity to join our team at Pearson Whiffin - Business Support Careers and work on a full-time, permanent basis.The successful candidate will have experience working within the legal sector, preferably with...
-
Business Support Coordinator
4 days ago
Gravesend, Kent, United Kingdom Pearson Whiffin - Business Support Full timeJob Description">As a Business Support Coordinator at Pearson Whiffin - Business Support, you will play a vital role in ensuring the smooth operation of our business. Your primary responsibility will be to handle complaints efficiently, using your problem-solving skills and attention to detail to resolve issues promptly.Key Skills and Qualifications">To...
-
Business Support Assistant
3 weeks ago
Gravesend, Kent, United Kingdom Pearson Whiffin - Business Support Careers Full timeJob DescriptionPearson Whiffin - Business Support Careers is seeking a skilled Office Based Legal Assistant to support our team in Gravesend. As a Business Support Assistant, you will play a key role in handling complaints, investigating issues, and maintaining accurate records.This is a great opportunity to develop your skills and experience in a fast-paced...
-
Customer Service Representative
3 months ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Gravesend, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...
-
Paralegal Assistant
2 weeks ago
Gravesend, Kent, United Kingdom Pearson Whiffin - Business Support Careers Full timeLooking for a challenging and fast-paced opportunity working within a well-established practice in North Kent?We have an exciting role available for a full-time, permanent Legal Secretary to join our team at Pearson Whiffin - Business Support Careers.Your key responsibilities will include liaising with external parties, conducting investigations, adhering to...
-
Complaints Handling Coordinator
4 days ago
Gravesend, United Kingdom Pearson Whiffin - Business Support Full timeAre you an accomplished Complaints Handling Coordinator seeking a new challenge? Look no further! We have an exciting opportunity for a skilled individual to join our team at Pearson Whiffin - Business Support. As a Complaints Handling Coordinator, you will be responsible for managing complaints and providing exceptional customer service to our clients.Key...
-
Complaint & Debt Handler
2 months ago
Gravesend, United Kingdom CV-Library Full timeComplaint and Debt Handler Monday – Friday, 9am – 5:30pm c.£26K DOE North Kent, Office Based An exciting, fast paced and challenging customer service opportunity has become available working within a well- established practice located in Gravesend. My client is looking for a candidate to work on a full time, permanent basis, who has...
-
Complaint Handler
4 weeks ago
Gravesend, United Kingdom Legado Recruitment Full timeComplaint Handler Gravesend | £26,000 DOE | GL039 We are seeking a complaint handler with legal knowledge to join our clients’ successful team in Gravesend. Responsibilities Initial contact with dissatisfied clients to understand concernsConducting a full and thorough complaint investigation, collating information from multiple sourcesLiaising with key...
-
Complaint Handler
2 months ago
Gravesend, United Kingdom CV-Library Full timeComplaint Handler £23,000 - £26,000 (dependant on experience) Our Gravesend based client has a requirement for a Complaint Handler to ensure that all complaints, written or verbal, are managed in line with the required deadlines and FCA requirements. Some responsibilities: To comply with all company procedures and standards Carry out regular...
-
Complaints Handler
3 weeks ago
Gravesend, United Kingdom Pearson Whiffin - Business Support Full timeAbout the Role:We are looking for a highly motivated Complaints Handler to join our team in North Kent. As a full-time permanent member of staff, you will be responsible for investigating complaints, liaising with external parties and ensuring all necessary information is collated within time frames.The successful candidate will have excellent communication...
-
Customer Service Advisor
2 months ago
Gravesend, United Kingdom CV-Library Full timeCustomer Service Advisor / Gravesend / 6 Month FTC / Up to £30,000 Our client is a leading global distributor and are recruiting for a Customer Service Advisor on a permanent basis after an initial 6-month FTC. You will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues...
-
Customer Service Advisor
2 weeks ago
Gravesend, United Kingdom Insight Select Full timeCustomer Service Advisor // Permanent // Fully office based // £29,000 per annum My client, a leader in luxury products for high spec interiors, are looking for a Customer Service Advisor to join them on a full time basis. Within this role you will offer after sales support and assist with orders whilst in process. As a Customer Service Advisor, you should...
-
Customer Service Advisor
2 weeks ago
Gravesend, United Kingdom CV-Library Full timeCustomer Service Advisor // Permanent // Fully office based // £29,000 per annum My client, a leader in luxury products for high spec interiors, are looking for a Customer Service Advisor to join them on a full time basis. Within this role you will offer after sales support and assist with orders whilst in process. As a Customer Service Advisor, you...
-
Client Support Assistant
3 weeks ago
Gravesend, United Kingdom CV-Library Full timeClient Services Support - Kent Are you passionate about providing exceptional client service and looking for a role where you'll be at the heart of a new department dedicated to elevating client satisfaction? This is a fantastic opportunity to join the legal sector and gain valuable exposure to a dynamic and rewarding industry. The Opportunity: As...
-
Client Support Assistant
1 week ago
Gravesend, United Kingdom CV-Library Full timeClient Services Support - Kent Are you passionate about providing exceptional client service and looking for a role where you'll be at the heart of a new department dedicated to elevating client satisfaction? This is a fantastic opportunity to join the legal sector and gain valuable exposure to a dynamic and rewarding industry. The Opportunity: As...
-
Administrator
1 week ago
Gravesend, United Kingdom CV-Library Full timeJRRL are looking for a confident Administrator for their client in Gravesend. The ideal candidate will have great attention to detail and be articulate in handling enquiries. Hours: Monday – Friday 9am till 5.30pm (office based) Main Duties for the Administrator: Delivering an exceptional level of customer service across all six legal...
-
Pearson Whiffin
4 weeks ago
Gravesend, United Kingdom Pearson Whiffin - Business Support Full timeLegal Secretary Monday Friday, 9am 5:30pm c.£26K DOE North Kent, Office Based An exciting, fast paced and challenging opportunity has become available working within a well- established practice located in Gravesend .My client is looking for a candidate to work on a full time, permanent basis, who has strong customer service experience working within the...
-
Office Based Legal Assistant
3 weeks ago
Gravesend, United Kingdom Pearson Whiffin - Business Support Full timeKey Responsibilities:Liaise with external parties to support with handling complaintsConduct full investigations regarding complaints and collate all necessary information within time framesAccurately log information regarding complaints on the systemChase payments from external partiesLetter writing and general email and telephone correspondenceSalary:...
-
Travel Money Advisor
7 months ago
Gravesend, United Kingdom Sainsbury's Full time**Location** - Pepper Hill - Northfleet Store, Sainsbury's Supermarkets Ltd Wingfield Bank, Gravesend, DA11 8JH **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 222244 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at...
-
Legal Administrator
3 weeks ago
Gravesend, United Kingdom Pearson Whiffin - Business Support Full timeJob Description:We are seeking an experienced Legal Administrator to join our team in Gravesend. As a key member of our office-based team, you will be responsible for handling complaints and providing exceptional customer service.The ideal candidate will have strong communication skills, the ability to work independently and use their own initiative. You...
-
Customer Service Advisor
7 months ago
Gravesend, United Kingdom Sainsbury's Full time**Location** - Pepper Hill - Northfleet Store, Sainsbury's Supermarkets Ltd Wingfield Bank, Gravesend, DA11 8JH **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 232264 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at...
-
Customer Service Advisor
7 months ago
Gravesend, United Kingdom Sainsbury's Full time**Location** - Pepper Hill - Northfleet Store, Sainsbury's Supermarkets Ltd Wingfield Bank, Gravesend, DA11 8JH **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 241058 We’d all like amazing work to do, and real work-life balance. That’s waiting for you...
-
Dedicated Customer Professional
6 months ago
Gravesend, United Kingdom Moove Europe Full time**Location**: Gravesend, Kent, United Kingdom - **Earnings**: £28000.00 to £32000.00 **6 Month Fixed Term - Dedicated Customer Professional** **Gravesend** We have an exciting opportunity for you to join our team as our **Dedicated Customer Professional, **based at our European Head office in Gravesend, Kent.** **Joining us on a Fixed Term Basis,...
-
Logistics Planner
7 months ago
Gravesend, United Kingdom Dutton Recruitment Full time_**Logistics Planner (Permanent) **_required for our Builders Merchant and Construction supplier client based in Gravesend, Kent with offices also in Dagenham Essex. **Overview of Responsibilities**: To assist with all of the functions of the transport and internal business compliance department ensuring that our operations and business transactions follow...
-
Office Administration Specialist
4 days ago
Gravesend, United Kingdom Pearson Whiffin - Business Support Full timeWe have an exciting opportunity for a seasoned Office Administration Specialist to join our team at Pearson Whiffin - Business Support. The successful candidate will be responsible for handling complaints and providing administrative support to our clients.Responsibilities:- Manage incoming and outgoing mail, emails, and phone calls efficiently.- Prepare and...