Retail Sales and Support Specialist
3 weeks ago
Entain Group is revolutionizing sports betting, gaming, and interactive entertainment. We're seeking a talented individual to join our team as a Retail Customer Service Manager.
Job DescriptionThis role involves delivering exceptional customer experiences and driving standards across our retail locations.
You'll be responsible for demonstrating products and betting terminals to customers, handling complaints and concerns with empathy, and maintaining high shop standards.
As a Retail Customer Service Manager, you'll also open or close the shop as needed, ensuring seamless operations.
- Do you have excellent communication and relationship-building skills?
- Can you work independently or as part of a team?
Our shops are open Monday to Sunday, 8am - 10pm, depending on location.
Your typical weekly rota will include a mix of long opening shifts, long closing shifts, and shorter evening shifts.
We provide your rota at least four weeks in advance, allowing you to plan your schedule.
Benefits and PerksA competitive salary, estimated at £25,000 - £30,000 per annum, plus optional overtime subject to availability.
A comprehensive benefits package, including a pension scheme and annual ShareSave, healthcare, and wellbeing support.
Discounts with hundreds of retailers through Entain Deals, enhancing your shopping experience.
Please note: if you require any adjustments or accommodations during the recruitment process, please contact us.
We strive to do what's right.
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