Technical Support Engineer

22 hours ago


Liverpool, Liverpool, United Kingdom VIQU Limited Full time

We are seeking a skilled Technical Support Engineer to join our team at VIPU Limited. As a key member of the Service Desk team, you will provide technical support to clients via phone, email, and on-site visits.

Responsibilities:
  • Provide first-line technical support to clients in a Microsoft environment
  • Triage tickets and escalate to relevant teams where necessary
  • Utilize ServiceNow ticketing system for efficient issue resolution
  • Collaborate with other teams to ensure seamless service delivery

You will work in a dynamic environment, utilizing your excellent customer service skills to resolve issues efficiently. Previous experience in IT Support is essential, and proficiency in Microsoft tools such as Windows 10, Office 365, Exchange, and Active Directory is required.

This is a 3-month contract opportunity with a potential extension. You will be working hybridly, one day per week in Liverpool, with a competitive daily rate of £130-£140. IR35 status is Inside IR35. If you are an experienced IT Support professional looking for a new challenge, this could be the perfect opportunity.



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