Technical Support Specialist
3 weeks ago
**Job Description:**
We are seeking a skilled IT Helpdesk Engineer to join our team at Agility Resourcing in Liverpool. This is an exciting opportunity to work with one of our largest clients, providing technical support and assistance in the deployment of IT Business Services.
The ideal candidate will have strong technical skills and experience in supporting end-users, as well as knowledge of IT systems and applications. The successful candidate will be responsible for administering IT Business Services, suggesting improvements, and implementing changes as required.
**Key Responsibilities:**
- Provide support at all levels to users of IT Business Services.
- Administer IT Business Services in line with company policy and procedure.
- Suggest and implement improvements in existing IT systems and procedures.
- Install and manage IT hardware and software as required by the business.
- Complete assigned tasks to a high standard as part of the implementation and operation of IT Business Services.
**Requirements:**
- Proficient in Microsoft Office product suite, particularly Excel.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
**Salary:** £35,000 - £45,000 per annum, depending on experience.
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