Service Manager Position

4 weeks ago


Swansea, City and County of Swansea, United Kingdom Cartrefi Cymru Co-operative Full time

About the Service Manager Role:

Cartrefi Cymru Co-operative is seeking a skilled Service Manager to lead the day-to-day operation of our support services. As a key member of our team, you will be responsible for promoting independence for the people we support and enabling them in an innovative, person-centred and flexible way.

Key Responsibilities:

  • Provide motivational leadership and direction to your team, enabling them to give quality, person-centred support.
  • Build positive relationships with all stakeholders and put our vision and values into action to deliver an excellent service.
  • Oversee the day-to-day operation of the service, ensuring that our values of Respect, Enable and Safeguard are embedded in all that we do.

Requirements:

  • Excellent people skills and ability to communicate professionally and empathetically.
  • Reliability and commitment to delivering high-quality support.
  • Ability to work under pressure and as part of a growing team.
  • Valid car driver's license and willingness to travel across the region.
  • Care management experience and QCF level 3 qualification, with a willingness to work towards Level 5.

Benefits:

  • Attractive salary from £28,590.45.
  • Career progression opportunities.
  • Company Pension Scheme.
  • Healthcare Plan.
  • Employee Assistance Programme and wellbeing support.
  • Fully paid in-house management training provided.
  • Paid DBS and SCW registration fees.
  • Cooperative events and activities.

Due to the nature of this work, we are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants.



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