Claims Manager

4 days ago


Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full time

Overview:

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Solus Accident Repair Centres, a leading body repair group in the UK wholly owned by Aviva, is seeking an experienced Claims Manager to join our team. As a key member of our team, you will be responsible for managing a portfolio of Aviva policyholders' total loss claims through to settlement.

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Job Description:

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As a Total Loss Claims Advisor, your primary responsibility will be to manage a portfolio of Aviva policyholders' total loss claims through to settlement. You will work closely with customers to identify tailored solutions, aligning with Aviva's values and principles, during the vehicle valuation process following the total loss of their vehicle.

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Required Skills and Qualifications:

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We are looking for individuals who possess exceptional interpersonal and customer service skills, proficiency in negotiation, questioning, and decision-making, strong planning and analytical capabilities, effective communication and confidence in managing challenging situations, active listening and adaptability, organisational and case management, claims management, motor claims experience, numeracy and literacy skills.

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Benefits:

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Solus Accident Repair Centres offers a competitive salary of £45,000 - £60,000 per annum, depending on experience, plus benefits including group income protection with access to 24/7 GP and medical advice, comprehensive total loss training, discounts on Aviva products and services, various savings and benefits schemes, discounts and schemes for electric vehicle purchases, and award-winning services in customer service, apprenticeships, and IT systems.

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What We Offer:

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At Solus Accident Repair Centres, we value diversity and inclusivity, and are committed to creating a collaborative and customer-centric environment. We offer flexible working hours, hybrid working arrangements, and a supportive team environment.


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