Dispute Resolution Executive
11 hours ago
We are seeking a highly skilled Dispute Resolution Executive to join our team at Employment Specialists Ltd. In this role, you will be responsible for managing and resolving customer complaints. Your key responsibilities will include handling complaints from initiation to resolution, adhering to regulatory requirements and company policies. You will also need to investigate complaints thoroughly, gather information, and provide regular updates and reports on complaint trends.
Main Accountabilities:
- Manage customer complaints from initiation to resolution, ensuring compliance with regulatory requirements and company policies.
- Investigate complaints thoroughly, gathering all necessary information and evidence to make fair and informed decisions.
- Liaise with internal departments to address root causes of complaints and implement corrective actions.
- Provide regular updates and reports on complaint trends, identifying areas for improvement and implementing proactive measures to enhance customer satisfaction.
Requirements:
- Previous experience in a Complaints/Customer Relations role within the Insurance industry.
- Strong attention to detail and analytical skills, with the ability to effectively investigate and resolve complaints.
- Knowledge of Regulatory requirements governing the insurance industry (e.g., FCA guidelines).
Salary Range:$60,000 - $80,000 per annum based on location
-
Dispute Resolution Professional
5 days ago
Ipswich, Suffolk, United Kingdom Greenbean Full timeAbout the Job: We are seeking a highly experienced Dispute Resolution Professional to join our team in Ipswich. As a Dispute Resolution Professional, you will be responsible for handling complaints and disputes, while maintaining a positive, empathetic, and professional attitude towards customers.Key Responsibilities:Handling complaints and price comparison...
-
Head of Dispute Resolutions
2 days ago
Ipswich, Suffolk, United Kingdom Venn Group Full timeJob DescriptionWe are seeking an experienced Head of Dispute Resolutions to join our team and manage a busy department. Key responsibilities include:Sound experience of both commercial and property related litigation.A basic understanding of insolvency and security over business and property assets.Experience of Claimant professional negligence cases would...
-
Lead Dispute Resolution Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom Venn Group Full timeCompany OverviewVenn Group is a well-established and highly respected law firm in the region, providing a wide range of legal services to clients. They are looking for an experienced Head of Dispute Resolution to join their team.Salary & BenefitsThe successful candidate can expect a competitive salary of £75k+, along with other benefits.Job DescriptionAs...
-
Dispute Resolution Specialist
2 days ago
Ipswich, Suffolk, United Kingdom Greenbean Full timeCompany Overview:Greenbean is a company that places importance on cultural contribution above technical ability. We are working with a company who are looking for a Dispute Resolution Specialist to join their team in Ipswich, on a salary of £29,000- £31,000. This role is important in supporting the service Excellence objectives to ensure positive customer...
-
Complaints Resolution Specialist
5 days ago
Ipswich, Suffolk, United Kingdom Greenbean Full timeAbout the Role: We are seeking a highly skilled Complaints Resolution Specialist to join our team in Ipswich. As a Complaints Resolution Specialist, you will play a crucial role in supporting our service excellence objectives by resolving complaints and providing exceptional customer service.Key Responsibilities:Resolve customer complaints in a fair and...
-
Commercial Litigation Solicitor
1 month ago
Ipswich, Suffolk, United Kingdom Chadwick Nott Full timeDynamic Commercial Litigation RoleFantastic opportunity to join a top-tier UK law firm with a specialist team of over 30 lawyers acting for a broad range of clients, including high net worth individuals and listed companies. The team conducts litigation in the High Court and the Court of Appeal and acts for clients in arbitrations and other forms of...
-
Senior Litigation Manager
4 weeks ago
Ipswich, Suffolk, United Kingdom Venn Group Full timeOur Ideal CandidateWe are seeking an experienced Commercial Lawyer with a proven track record in dispute resolution.The successful candidate will have sound experience of both commercial and property related litigation, and a basic understanding of insolvency and security over business and property assets.A strong background in claimant professional...
-
Dispute Resolution Solicitor
1 week ago
Ipswich, Suffolk, United Kingdom IDEX Consulting Full timeAbout the RoleManage a caseload of disrepair cases for housing associations and local authorities.Handle possession claims, injunctions, and other housing-related matters.Provide expert legal guidance on housing laws and tenancy issues.Collaborate with local organisations and government bodies to create effective housing solutions.Ideal CandidateNQ-5 years...
-
Dispute Resolution Expert
2 days ago
Ipswich, Suffolk, United Kingdom Venn Group Full timeCompany OverviewVenn Group is a well-established and highly respected employment business and employment agency, providing a wide range of services to clients across the region.
-
Business Development Associate
3 days ago
Ipswich, Suffolk, United Kingdom Chadwick Nott Full timeHigh-value litigation is a critical component of commercial success.The Commercial Litigation team at Chadwick Nott acts for high net worth individuals, SMEs, listed companies, and multi-nationals in the UK.We conduct complex litigation in the High Court and Court of Appeal, as well as arbitrations and alternative dispute resolution.With 3-5 years PQE, our...
-
Commercial Litigation Manager
2 days ago
Ipswich, Suffolk, United Kingdom Venn Group Full timeJob SummaryThe successful candidate will be an experienced Commercial Lawyer with a proven track record in dispute resolution, managing a busy department and leading a team to provide high-quality service to clients. Estimated salary: £75,000+ per annum.
-
UKPN Services Commercial Lead
7 days ago
Ipswich, Suffolk, United Kingdom CV-Library Full timeRole Description:The Commercial Lead role within our UKPN Services team is responsible for providing commercial leadership on complex contracts and projects. This involves managing all commercial aspects, including pricing, contract set-up, and dispute resolution.Responsibilities:- Provide commercial leadership on complex contracts and projects.- Manage all...
-
Senior Quantity Surveyor
7 days ago
Ipswich, Suffolk, United Kingdom CV-Library Full timeJob Overview:The UKPN Services Commercial team is seeking a highly experienced Senior Quantity Surveyor to lead commercial activity on complex, high-value contracts. This is an excellent opportunity for a seasoned professional to utilise their expertise in managing contracts, pricing, and dispute resolution.Key Responsibilities:- Provide quantity surveying...
-
Customer Complaints Manager
2 days ago
Ipswich, Suffolk, United Kingdom Greenbean Full timeSupporting Service Excellence:In this Complaint Resolution Coordinator role, you will play a critical part in ensuring positive customer outcomes are achieved by using a variety of dispute resolution skills. You will work within a tight-knit team to respond to and resolve complaints relating to multiple products, while maintaining accountability for customer...
-
Tax Advisory Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom BDO Full timeWe are seeking a dynamic and experienced Tax Advisory Specialist to join our team at BDO. As a key member of our Private Client Services team, you will be responsible for providing expert tax advice to high net worth individuals, entrepreneurs, and businesses.Your primary focus will be on delivering comprehensive tax solutions, including trust, estate, and...
-
Construction Attorney
4 weeks ago
Ipswich, Suffolk, United Kingdom Venn Group Full timeJob Title: Construction AttorneyJob Description:Venn Group is seeking an exceptional Construction Attorney to join its team. As a distinguished Legal 500 firm, we champion a modern approach to work-life balance, embracing hybrid working arrangements to ensure the utmost flexibility and productivity.We offer an attractive salary package starting from...
-
Commercial Contracts Manager
7 days ago
Ipswich, Suffolk, United Kingdom CV-Library Full timeAbout the Role:We are looking for an experienced Commercial Contracts Manager to join our UKPN Services team. The ideal candidate will possess a strong background in quantity surveying and commercial management, with a track record of successfully managing complex contracts.Responsibilities:- Assist the Area Commercial Manager in providing quantity surveying...
-
Ipswich, Suffolk, United Kingdom Venn Group Full timeDiscover a Prestigious Role for a Construction LawyerVenn Group, a distinguished Legal 500 firm based in the heart of Suffolk, is seeking a talented Construction Lawyer to join their dynamic team. This role presents an exceptional chance for career growth and development within a modern, forward-thinking environment.With an attractive salary package starting...
-
Aerospace Sales Professional
1 month ago
Ipswich, Suffolk, United Kingdom BTC Electronic Components Full timeAerospace Sales Role We are seeking a highly motivated and experienced Sales Executive to join our team at BTC Electronic Components. As an Aerospace Sales Executive, you will be responsible for maintaining the shortest turnaround time for answering inquiries, resolving customer disputes, processing quotations and sales orders, and coordinating with...
-
Digital Service Delivery Manager
1 week ago
Ipswich, Suffolk, United Kingdom BT Group Full timeKey ResponsibilitiesSRE (Site Reliability Engineering)Operational ReadinessOperational StabilityOperational Assurance - ensure all delivered solutions are fit to runTrading Reliability - SLAs met for P1/P2/P3 incident managementIncident Turnaround and resolution – lead on E2E ownership of incidents though the resolution may be owned by other...