Asset Manager Lead

1 day ago


London, Greater London, United Kingdom LegalAndGeneral Full time

Job Title: Asset Manager Lead

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About the Role:

We are seeking an experienced Asset Manager Lead to join our team at Legal & General. In this role, you will be responsible for overseeing all components of Middle Office Asset Services activities as part of retained and/or outsourced services globally.

Responsibilities:

  • Ensure timely processing of asset services activities (incl. Reconciliations, Cash Management, Income, Claims and Asset Transfers) in line with market, regulatory and internal deadlines.
  • Oversee service delivery of outsourced provider meets agreed service standards (incl. accuracy, timeliness, and client services measures).
  • Assist outsource provider with agreed retained services delivery for respective service area.
  • Develop and monitor daily & weekly service delivery KPI / KRIs and escalate issues accordingly.
  • Manage, motivate, and develop employees at all levels, in a manner consistent with company's policies and procedures including Partnership Agreement, to maximize performance of area.
  • Manage operational risk and issues within team and outsourced provider, regularly review and identify further opportunities for risk mitigation.
  • Engage secondary service recipients (Client Service, Investments, and other Operational Teams) to ensure service delivery achieves standards for today and future business levels.

Requirements:

  • Demonstrated >10 years' experience of asset management industry/experience relevant to role.
  • Extensive knowledge in outsourced service area covering operational service delivery knowledge and client expectations.
  • Industry awareness of outsourced service area and regulations governing it.
  • Experience in managing and overseeing 3rd party relationship service delivery and strong influencing skills in managing relationship/client service engagement.
  • Excellent planning, prioritisation, problem solving and organisation skills.
  • Experience of managing multiple initiatives/projects and change management.

About Us:

Legal & General is a leading financial services group and major global investor. We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.

Estimated Salary: £70,000 - £90,000 per annum.



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