VP Business Operations Lead

4 weeks ago

London, Greater London, United Kingdom Twoears Full time
Be the Glue that Holds Our Commercial Organisation Together

Pleo is the spending solution for forward-thinking teams everywhere. Our smart company cards empower thousands of businesses across Europe.

Role

As the VP Business Operations, you will be the glue that holds our commercial organisation together. This is a critical role that requires a unique blend of business acumen, technical expertise, and leadership skills.

Reporting directly to Pleo's Chief Revenue Officer, you will lead the Business Operations function, driving profitable growth through business and operational efficiencies.

About the Role

You will be responsible for leading and scaling a global Business Operations Team, ensuring that Pleo's commercial organisation is efficient, effective, and scalable.

Your team will be responsible for:

  • Identifying and resolving barriers to revenue growth
  • Providing clearly defined metrics and KPIs for Pleo's GTM teams
  • Ensuring a single source of truth for all data and metrics
  • Creating a self-serve data infrastructure to enable teams to make data-driven decisions
  • Enabling GTM teams to automatically track relevant metrics and KPIs
  • Ensuring Pleo can predict and forecast revenue and other key metrics accurately
  • Providing tools and processes to enable teams to work efficiently at scale, while minimising complexity
  • Reducing manual work by automating and increasing operational efficiency
  • Automating target attainment and commission processes
  • Leading teams responsible for GTM enablement, tools, and analytics

Success will be measured by:

  • Constant improvement in customer acquisition cost
  • Pleo's customers will not leave
  • Pleo will close a higher percentage of SQLs
  • Revenues will increase
  • Sales funnels will be more efficient
  • Everyone at Pleo will make better decisions
Requirements
  • You love people management and will lead an incredibly talented team
  • You are an expert in managing upwards and will provide critical information to Pleo's leadership team
  • You are curious, technologically savvy, and not afraid of getting hands-on in the detail
  • You know how to design an experiment and measure what matters
  • You've probably led Sales/GTM or Revenue Operations in another rapid growth SaaS business
  • You may have experience working for a VC-backed business, understanding what investors are looking for and the economics of fast growth companies
  • You have a deep understanding of scaleup growth models, investment, and unit economics

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