Senior Account Manager

3 days ago

Scotland, United Kingdom Channel Bakers Full time
About Channel Bakers

We are a data-driven eCommerce agency specializing in driving sales and brand growth on Amazon and other major platforms. Our team of experts crafts compelling narratives, optimizes product visibility, and leverages advanced analytics to deliver measurable results and long-term success for our clients.

Senior Account Manager Role

As a Senior Account Manager at Channel Bakers, you will be the glue that holds our account teams together. You will oversee the day-to-day running of client accounts, ensuring that all strategy is executed on time and to budget. You will lead a team of Associate Account Managers, supervising their daily tasks, development, and workflow.

Key Responsibilities
  • Communicate regularly with clients to update on campaigns and discuss campaign actions and activities.
  • Supervise your team of Associate Account Managers, ensuring all of their needs are met and supporting their ongoing development.
  • Oversee budget pacing & management, launching campaigns, strategic and tactical optimization, and all DSP activity.
  • Prepare advertising reports, interpret data, and develop insights.
  • Carry out brand and product research as required.
  • Develop and present media plans to clients.
  • Prepare and present client quarterly business reviews with strategic recommendations for growth.
  • Support the Account Executive with client statement of works (SOW) and Master Service Agreements (MSA) renewals.
  • Participate in Beta Programs where applicable.
  • Support the Account Executive with Creative pitches as required.
  • Identify opportunities to scale brands across multiple platforms and services.
  • Support the Strategic Account Director or Account Executive with strategic client needs.
  • Train clients on transitional engagements with DSP.
  • Support Associate Account Managers to ensure their tasks are completed accurately and on time.
  • Communicate and collaborate cross-functionally within Channel Bakers and with other key stakeholders.
Requirements
  • Minimum 5+ years of Marketing or Advertising account management experience in a fast-moving, client-facing environment.
  • Must have experience of Amazon Advertising (PPC, Streaming, Display) and exposure to their Demand Side Platform (DSP).
  • Degree in Public Relations, Marketing, Advertising, Business, or Communications preferred or work-experience equivalent.
  • Business fluency in 2+ market-relevant languages (including English).
  • Experience of working within a high-performing team.
  • Strong analytical and qualitative skills - numbers don't scare you.
  • Proficient user of standard office software (MS Office etc.). Intermediate or advanced Excel skills essential.
  • Proven ability to cultivate and foster new relationships and deepen existing ones.
  • Proven track history of driving your own professional and personal development.

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