Administrative IT Professional
24 hours ago
This Junior IT Operations Coordinator role is ideal for someone looking to develop their IT support and administration skills in a fast-paced and dynamic environment.
Responsibilities- Provide dedicated administrative support to IT services across multiple venues, prioritizing workload and managing orders for IT equipment, software, and licenses
- Manage the onboarding and leavers process for all employees, ensuring seamless transitions and minimal disruption
- Owning and completing projects that align with apprenticeship standards, demonstrating initiative and drive
- Communicate effectively with external IT support companies, ensuring prompt resolution of technical issues
- Monitor and support internal IT helpdesk and group IT mailbox, providing timely responses and resolving queries efficiently
- Assist with resource development for IT training, helping to create engaging and effective training materials
- Coordinate site visits and order IT equipment as needed, ensuring smooth operations and minimal downtime
- Provide support within offices and venues, including installing new monitors and setting up new equipment, promoting a positive and productive work environment
- Collate information from stakeholders to support IT services, including Active Directory upkeep, maintaining accurate records and ensuring security
- Coordinate key meetings and welcome visitors, showcasing exceptional customer service skills and professionalism
- Manage files for Group IT, ensuring policy and asset registers are updated, maintaining accurate and up-to-date records
- Perform general administration tasks, including typing documents and excel data input, maintaining high levels of accuracy and attention to detail
We offer a competitive salary range £25,000 - £30,000 per annum, depending on experience, plus benefits and opportunities for career progression and professional development.
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