Senior Service Director

3 days ago


London, Greater London, United Kingdom Cafe Rouge Full time
Senior Service Director

Cafe Rouge is committed to providing an exceptional dining experience for our guests. We are seeking a Senior Service Director to join our team, who will be responsible for developing and implementing service standards that exceed customer expectations.

The ideal candidate will have a strong background in hospitality, with a focus on customer service and team leadership. You will be a natural communicator, with the ability to motivate and develop your team to deliver outstanding results.

Responsibilities include:
  • Designing and delivering training programs to enhance customer service skills
  • Monitoring and evaluating service standards across multiple sites
  • Collaborating with kitchen and front-of-house teams to ensure seamless service delivery
  • Identifying areas for improvement and implementing changes to enhance the customer experience

Salary: £42,000 - £52,000 per annum (dependent on experience)

We offer a competitive salary, plus a range of benefits including 25% friends and family discount, access to a wellness program, and opportunities for career progression.

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