Customer Service Representative

2 hours ago


Maldon, Essex, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Maldon Extra store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Availability Window

We are looking for someone who is available to work a variety of shifts, including evenings and weekends. The availability window is as follows:

  • Sunday: 18:15 - 00:00
  • Monday: 19:00 - 00:00
  • Tuesday: 19:15 - 00:00
  • Saturday: 19:15 - 00:00

Our Benefits

As a Colleague at Tesco, you will enjoy a range of benefits, including:

  • A competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25
  • A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours
  • Access to free wellbeing services and a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Uniform provided and policies to support you for all of life's moments, big and small

Your Responsibilities

As a Colleague, you will be responsible for:

  • Providing exceptional customer service and building rapport with customers
  • Working across the store in our service, picking and replenishment areas where required
  • Putting into practice the training you have received to ensure a safe and effective working environment
  • Making decisions that are right for customers and delivering routines in store that meet their needs
  • Handling products with care to maintain quality and ensure they reach customers in the best condition

What We're Looking For

We are looking for someone who is passionate about delivering great service, building relationships with customers, and working well within a team. If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we would love to hear from you.



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