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Customer Service Sales Representative
2 months ago
Position: Sales Assistant
Contract Type: Permanent
Working Hours: 4 hours on Saturdays from 13:30 to 17:30
As a Sales Assistant, you will be responsible for delivering outstanding customer service while working independently or collaboratively to uphold our exceptional store standards. We aim for both our customers and team members to feel proud of their experiences with us.
Key Responsibilities:
- Providing outstanding customer service to every visitor.
- Managing stock replenishment and ensuring that all areas of the store are clean and welcoming for shoppers.
- Maintaining high standards of display and visual merchandising to assist customers in locating products effortlessly.
- Collaborating with team members and offering support to colleagues.
- A genuine enthusiasm for enhancing customer experiences in-store.
- Strong communication skills within the team environment.
- A drive to achieve excellent results and maintain high standards.
- Flexibility to adapt to the company's evolving needs and objectives.
We recognize your efforts in contributing to the success of WHSmith and ensuring customer satisfaction. In addition to your salary, you will receive benefits such as a pension scheme, paid annual leave, and employee discounts. We also offer a variety of deals from retail partners to help you save money and create memorable experiences, whether it’s enjoying a meal, embarking on an exciting outing, or attending a film.
Furthermore, our Employee Assistance Programme is available to support your well-being, offering guidance on physical, mental, and financial matters.
About WHSmith:
With a rich history spanning 230 years, WHSmith has established itself as a cornerstone of the high street and a beloved presence in the lives of our customers. Our stores are dedicated to facilitating customer and colleague journeys, celebrating milestones with cards and gifts, providing knowledge and entertainment through books, and offering communication and currency services in our Post Office locations.
WHSmith is committed to being an inclusive employer, ensuring that all team members feel welcomed and empowered to express their true selves.
