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Customer Service Representative
1 month ago
About the Role
We are seeking a dedicated and passionate Customer Service Representative to join our team at the Maldon Extra store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and drive store performance.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
- The opportunity to work in a dynamic and supportive team environment.
Requirements
- A passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Ability to build strong relationships with colleagues and customers.
What's Next
If you are a motivated and customer-focused individual, we would love to hear from you. Please submit your application, including your CV and a cover letter, to express your interest in this exciting opportunity.