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Customer Service Representative

2 months ago


Maldon, Essex, United Kingdom Wickes Building Supplies Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience in our store.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers with product selection and answer questions about our products and services.
  • Process transactions and handle customer payments in a secure and efficient manner.
  • Maintain a clean and organized store environment, including the sales floor and stockroom.
  • Work collaboratively with other team members to achieve sales goals and provide a positive customer experience.
What We Offer

We offer a competitive salary and benefits package, including a bonus scheme, save-as-you-earn scheme, contributory pension scheme, and colleague discount. We also provide opportunities for career development and growth within the company.

About Us

Wickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We are committed to providing exceptional customer service and creating a positive and inclusive work environment for our employees.