Senior Change Management Consultant

4 weeks ago

London, Greater London, United Kingdom Hitachi Vantara Corporation Full time
Job Title: Senior Change Management Consultant

Job Summary:
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation. We are seeking a Senior Change Management Consultant to lead the change process and deliverables for implementations.

Key Responsibilities:
  1. Delivery of change management activities for projects as per change approach and plan, working with the client to ensure business readiness for go live and beyond
  2. Assess the change impact - Carry out change impact assessments ensuring all aspects of change are captured - system, process, roles and skills, technology
  3. Work with client leadership teams to drive consistent and positive messages about the changes - using a change network approach
  4. Create and execute communication and stakeholder plans to engage users, support the business, and facilitate change
  5. Development of engagement packs and materials, ensuring alignment with key project messaging
  6. Work with the training delivery team to ensure alignment of all activities
  7. Facilitation of business process change with business teams and process owners and rollout of the new ways of working (Day in the Life)
  8. Assist with preparation and execution of business readiness assessments and adapt change plans where needed based on outcomes
  9. Facilitate Hypercare support for end users - Floor walkers, training, drop-in sessions
  10. Post go-live adoption surveys
  11. Report progress to Consultancy Change Manager to ensure any risks are raised early on and mitigated and that we deliver on time and budget
Requirements:
  1. 5+ years of relevant work experience in delivery of organisational change management projects
  2. Background in developing change solutions on large scale, complex transformation projects including ERP systems implementations
  3. Strong project management skills
  4. Communication skills: strong presentation/communication/facilitation skills (oral and written)
  5. Business Process and re-design experience
  6. Change Management qualification preferred but not essential
  7. Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients
  8. Results-focused with strong business acumen combined with analytical and structured thinking
  9. Consulting skills, including: team facilitation, conflict management, business case development
  10. Dynamics 365 Fin/Ops or CRM background would be an advantage
  11. Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and divergent opinions
  12. Strong MS office application experience
About Us:
Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. For more information please refer to our Privacy Policy located at http://www.hitachi-

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