Customer Experience Manager

About the RoleThe Customer Journey Manager will play a key role in driving business growth and customer satisfaction at TalkTalk Group. This is an exciting opportunity for a seasoned professional to join our Service Assurance Team and contribute to the development of customer-centric strategies.Key ResponsibilitiesCollaborate with stakeholders to identify...

About the RoleThe Customer Journey Manager will play a key role in driving business growth and customer satisfaction at TalkTalk Group. This is an exciting opportunity for a seasoned professional to join our Service Assurance Team and contribute to the development of customer-centric strategies.Key ResponsibilitiesCollaborate with stakeholders to identify...

About TalkTalk TelecomTalkTalk Telecom is a leading provider of connectivity services, dedicated to delivering reliable, affordable, and high-quality fibre solutions to its customers.Job Title: Remote Troubleshooting SpecialistJob Summary:We are seeking a skilled Remote Troubleshooting Specialist to join our team. As a key member of our support team, you...

About the RoleWe are seeking a highly motivated and organized Customer Care Administrator to join our team at Marlowe Fire & Security. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide timely and effective responses to...

About the RoleWe are seeking a highly motivated and organized Customer Care Administrator to join our team at Marlowe Fire & Security. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide timely and effective responses to...

About the RoleWe are seeking a highly skilled Quality Improvement Specialist to join our Consumer Quality team at TalkTalk Group. As a key member of the team, you will play a critical role in driving and improving our Quality standards.Key ResponsibilitiesSupport and drive Compliance and the quality of conversation performance across the OSP estate, ensuring...

About the RoleWe are seeking a highly skilled Quality Improvement Specialist to join our Consumer Quality team at TalkTalk Group. As a key member of the team, you will play a critical role in driving and improving our Quality standards.Key ResponsibilitiesSupport and drive Compliance and the quality of conversation performance across the OSP estate, ensuring...

About the RoleWe are seeking a highly motivated and organized Customer Care Administrator to join our team at Marlowe Fire & Security. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries,...

About the RoleWe are seeking a highly motivated and organized Customer Care Administrator to join our team at Marlowe Fire & Security. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries,...

About the RoleWe are seeking a highly skilled and experienced Performance Improvement Manager to join our team at TalkTalk Group. As a key member of our operational leadership team, you will be responsible for driving business improvement initiatives that enhance customer experience, reduce costs, and increase efficiency.Key ResponsibilitiesCustomer...

About the RoleWe are seeking a highly skilled and experienced Performance Improvement Manager to join our team at TalkTalk Group. As a key member of our operational leadership team, you will be responsible for driving business improvement initiatives that enhance customer experience, reduce costs, and increase efficiency.Key ResponsibilitiesCustomer...

About the RoleThe Customer Experience Transformation Specialist will form part of the Service Assurance Team, responsible for the customer onboarding and repair journeys. This role will play a critical part in driving strategic change and improving current processes across service assurance.Key ResponsibilitiesDevelop a deep understanding of TalkTalk...

About the RoleWe are seeking a highly skilled Senior Product Designer to join our team at Bupa. As a key member of our product design community, you will be responsible for designing and shaping unique, customer-centric experiences from concept to launch within one of our product squads.Key ResponsibilitiesDesign and develop user-centered design solutions...

About the RoleWe are seeking a highly skilled Senior Product Designer to join our team at Bupa. As a key member of our product design community, you will be responsible for designing and shaping unique, customer-centric experiences from concept to launch within one of our product squads.Key ResponsibilitiesDesign and develop user-centered design solutions...

About Bupa Bupa is a leading global health and care provider, dedicated to helping people live longer, healthier, happier lives. As a not-for-profit organization, our focus is on delivering exceptional customer experiences and making a positive impact on the world. The Role: Senior Product Designer We are seeking a talented and passionate Senior Product...

User Experience DesignerAt TalkTalk, we are committed to redefining the market landscape, and we are seeking a skilled User Experience Designer to lead the charge in creating innovative and distinctive products and services.You will be an integral part of a dynamic product team, focusing on enhancing the user experience of the TalkTalk PLUS App across...

About the RoleWe are seeking a highly skilled Product Innovation Specialist to join our team at TalkTalk. As a key member of our product team, you will be responsible for designing and delivering innovative products and services that meet the needs of our customers.Key ResponsibilitiesDesign and develop end-to-end product experiences that are intuitive,...

About the RoleWe are seeking a highly skilled Product Innovation Specialist to join our team at TalkTalk. As a key member of our product team, you will be responsible for designing and delivering innovative products and services that meet the needs of our customers.Key ResponsibilitiesDesign and develop end-to-end product experiences that are intuitive,...

About the RoleThe Customer Experience Transformation Specialist will form part of the Service Assurance Team, responsible for the customer onboarding and repair journeys. This role requires a deep understanding of TalkTalk consumer provision/repair processes and system workflows through analysis, root cause, and process modeling.Key ResponsibilitiesDevelop a...

Who are we seeking? The CRM division within the Directorate of Student Success, Administration and Support Services (DSSAS) is in search of a CRM Solutions Specialist to become part of our dynamic team on a fixed-term contract. Over recent years, the University has made substantial investments in a Microsoft Dynamics CRM system, which has yielded...