Customer Experience Strategist

Are you passionate about delivering exceptional customer experiences? Do you have a knack for identifying areas of improvement and driving change? We're looking for a skilled Customer Journey Manager to join our Service Assurance Team at TalkTalk Group.The ideal candidate will have a strong background in customer-facing roles and a proven track record of...

You probably started your career in a customer-facing role and became more dedicated to improving the customer experience. Finding little processes to change or acting on customer feedback every day.As you progressed, you enjoyed getting involved in bigger projects and using insights to make change on a larger scale.Sound like you, and ready for a strategic...

{"h1": "Customer Journey Manager", "p": "At TalkTalk Group, we're revolutionizing the way we approach customer journeys to create a simple and effortless experience for our customers. As a Customer Journey Manager, you'll play a key role in driving this transformation by working closely with stakeholders to understand current customer journeys and identify...

About the RoleThe Customer Journey Manager will play a key role in driving business growth and customer satisfaction by optimizing customer journeys and processes across the TalkTalk Group.Key ResponsibilitiesCollaborate with stakeholders to identify areas for improvement and develop strategic plans to enhance customer experiences.Develop a deep...

About the RoleWe are seeking a highly skilled Customer Journey Manager to join our Service Assurance Team. As a key member of our team, you will play a critical role in revolutionizing our approach to customer onboarding and repair journeys, creating a simple and effortless experience for our customers.Key ResponsibilitiesWork closely with stakeholders to...

About the RoleWe are seeking a highly skilled Customer Journey Manager to join our Service Assurance Team. As a key member of our team, you will play a critical role in revolutionizing our approach to customer onboarding and repair journeys, creating a simple and effortless experience for our customers.Key ResponsibilitiesWork closely with stakeholders to...

About the RoleWe're seeking a highly motivated and experienced Customer Journey Manager to join our Service Assurance Team. As a key member of our team, you will play a crucial role in revolutionizing our approach to customer onboarding and repair journeys, creating a simple and effortless experience for our customers.Key ResponsibilitiesWork closely with...

About the RoleWe are seeking a highly motivated and experienced Customer Journey Manager to join our Service Assurance Team. As a key member of our team, you will play a critical role in revolutionizing our approach to customer onboarding and repair journeys, creating a simple and effortless experience for our customers.Key ResponsibilitiesWork closely with...

About the RoleWe're seeking a highly motivated and experienced Customer Journey Manager to join our Service Assurance Team. As a key member of our team, you will play a crucial role in revolutionizing our approach to customer onboarding and repair journeys, creating a simple and effortless experience for our customers.Key ResponsibilitiesWork closely with...

About the RoleWe're seeking a seasoned professional to join our Service Assurance Team as a Customer Journey Manager. As a key member of our team, you'll play a crucial role in revolutionizing our customer onboarding and repair journeys, creating a seamless and effortless experience for our customers.Key ResponsibilitiesCollaborate with stakeholders to...

About the RoleWe're seeking a seasoned professional to join our Service Assurance Team as a Customer Journey Manager. As a key member of our team, you'll play a crucial role in revolutionizing our customer onboarding and repair journeys, creating a seamless and effortless experience for our customers.Key ResponsibilitiesCollaborate with stakeholders to...

At TalkTalk Group, we're revolutionising our approach to customer journeys to create a simple and effortless experience for our customers.The Customer Journey Manager will play a key role in this transformation, working closely with stakeholders to ensure they understand current customer journeys and where improvements can be made.Key responsibilities...

About the RoleWe are seeking a highly skilled Customer Journey Manager to join our Service Assurance Team at TalkTalk Group. As a key member of our team, you will be responsible for designing and improving customer journeys across various channels, ensuring a seamless and effortless experience for our customers.Key ResponsibilitiesWork closely with...

As a Customer Journey Manager at TalkTalk Group, you will play a key role in revolutionising our approach to customer onboarding and repair journeys. Your passion for improving the customer experience will drive you to work closely with stakeholders to understand current customer journeys and identify areas for improvement.The role will involve developing a...

About the RoleWe are seeking a highly motivated and experienced Customer Journey Manager to join our Service Assurance Team. As a key member of our team, you will play a critical role in revolutionizing our approach to customer onboarding and repair journeys, creating a simple and effortless experience for our customers.Key ResponsibilitiesWork closely with...

About the RoleWe are seeking a highly motivated and experienced Customer Journey Manager to join our Service Assurance Team. As a key member of our team, you will play a critical role in revolutionizing our approach to customer onboarding and repair journeys, creating a simple and effortless experience for our customers.Key ResponsibilitiesWork closely with...

About the RoleWe're seeking a seasoned professional to join our Service Assurance Team as a Customer Journey Manager. As a key member of our team, you'll play a crucial role in revolutionizing our customer onboarding and repair journeys.Key ResponsibilitiesCollaborate with stakeholders to understand current customer journeys and identify areas for...

About the RoleWe're seeking a seasoned professional to join our Service Assurance Team as a Customer Journey Manager. As a key member of our team, you'll play a crucial role in revolutionizing our customer onboarding and repair journeys.Key ResponsibilitiesCollaborate with stakeholders to understand current customer journeys and identify areas for...

As a Customer Journey Manager at TalkTalk Group, you will play a key role in revolutionising our approach to customer onboarding and repair journeys.Working closely with stakeholders, you will develop a deep understanding of our consumer provision and repair processes, as well as system workflows.You will be responsible for documenting end-to-end repair and...

Job Title: Media Acquisition StrategistWe are seeking an experienced Media Acquisition Strategist to join our team in Manchester. As a key member of our media acquisition team, you will be responsible for developing and executing 360 acquisition plans that drive growth and revenue for our clients.Key Responsibilities:Develop and lead 360 acquisition plans...