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Leasehold Officer

2 months ago

Camden Town, United Kingdom Service Care Solutions Full time
Job Title: Leasehold Officer

We are seeking a skilled Leasehold Officer to join our team at Service Care Solutions. As a Leasehold Officer, you will be responsible for managing the day-to-day operations of our over 55s retirement schemes.

Key Responsibilities:
  • Welcoming new residents and explaining their lease terms and service charges.
  • Conducting regular welfare checks and updating support plans for residents, ensuring their safety and wellbeing.
  • Managing property maintenance and repairs, liaising with contractors, and ensuring high standards in communal areas.
  • Overseeing health and safety compliance, including fire risk assessments.
  • Ensuring timely collection of ground rent and service charges, managing debt recovery, and working with the management team on budget setting.
Requirements:
  • Previous experience providing customer-focused services, ideally within housing or with similar customer groups.
  • Strong communication skills, both written and verbal, with the ability to engage effectively with residents and colleagues.
  • Knowledge of relevant legislation, housing policy, and best practices.
  • Experience working across teams and external agencies to deliver a high-quality service.
  • IT proficiency, including basic MS Office skills and familiarity with housing management systems like Northgate or Inform.

If you are a motivated and organized individual with a passion for housing management, we encourage you to apply for this exciting opportunity. Please submit your CV for consideration.