Technical Support Specialist
3 weeks ago
2nd Line Support Engineer - Contract Position
We are currently seeking a skilled 2nd Line Support Engineer to assist in providing technical support within the Education sector. This role involves working collaboratively with the team to resolve issues and enhance the overall user experience.
Key Responsibilities:
- Deliver 2nd Line Support to users, ensuring timely and effective resolution of technical issues.
- Utilize expertise in Microsoft Office and Windows environments to assist users.
- Manage user accounts and permissions through Active Directory and Office365.
- Address networking issues, including DNS, DHCP, and TCP/IP configurations.
- Provide support for IT hardware and peripherals.
- Employ PowerShell for automation and scripting tasks.
- Demonstrate strong problem-solving skills and effective communication with stakeholders.
- Possess an Enhanced DBS for working within the Education sector.
If you are a qualified candidate with the necessary skills and experience, we encourage you to consider this opportunity. For further details about Senitor Associates and the roles we offer, please explore our professional network.
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