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Administrative Support Specialist
2 months ago
We are seeking a highly skilled and experienced Multi Service Assistant to join our team at Williams Lea Limited.
About the Role:The primary focus of this role will be to provide exceptional customer service and administrative support to our clients and staff.
As a Multi Service Assistant, you will be the first point of contact for clients and staff, answering incoming calls, greeting visitors, and providing high-level services to staff, clients, and guests.
Key Responsibilities:- Answer incoming calls in a cordial, professional, and timely manner.
- Greet clients and visitors to the office with warmth and professionalism.
- Provide high-level services to staff, clients, and guests.
- Communicate with manager and client on job or deadline issues.
- Handle additional projects as assigned.
- High school diploma or equivalent.
- Minimum of two-year receptionist, switchboard, or administrative assistant experience required preferably in a banking, legal, or large corporate environment.
- Exceptional customer service skills to effectively greet and communicate with callers and visitors.
- Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors.
- Ability to work in a fast-paced team environment.
- Ability to effectively and professionally communicate with co-workers and clients.
- Attention to detail with an emphasis on accuracy and quality.
- Intermediate computer skills including Microsoft Word and Excel.
- Ability to prioritize work to balance multiple projects and deadlines.
- Excellent verbal and written communication skills.
- Self-motivated and the ability to multi-task.
Williams Lea Limited offers a competitive salary, private medical insurance, life insurance/life assurance, company pension, corporate eye care, personal accident, and company sick pay.
We also offer additional benefits such as dental insurance, gym membership, charity donations, employee offers, retail vouchers, and season ticket loan at a discount on a salary sacrifice basis.
As a global employer, we are dedicated to offering each and every employee an enjoyable, challenging, and rewarding career with future career development prospects.
We value the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality, and ethnic or national origins), religion or belief, sex, or sexual orientation.
