Retail Sales Consultant
3 weeks ago
The essence of our work is rooted in the commitment to excellence, meticulous attention to detail, and the fundamental value of engaging with our clientele. These principles are at the heart of the Brunello Cucinelli ethos.
We believe that being part of our organization means embracing this unique philosophy, which is expressed through straightforward, respectful communication and a focus on the quality of our offerings, reflecting the traditions, artisanship, and techniques that define them. Each boutique serves as a portal from Solomeo to the world, while also fostering a connection to the everyday realities we navigate, promoting a lifestyle in harmony with nature.
As a pivotal representative of this philosophy, the Retail Sales Consultant is entrusted with the responsibility of embodying it in interactions with customers, while also articulating the depth of craftsmanship that extends from Solomeo to our retail spaces.
The standard of excellence we aim to provide begins with a keen attention to personal presentation within the boutique, aligning with the brand's signature casual elegance. Additionally, this presentation reflects a courteous and supportive demeanor, attentive to both customers and colleagues. Collaborative efforts within the boutique, under the guidance of the Store Manager, are essential to delivering an exceptional customer experience.
To ensure that our team remains informed about product knowledge, aesthetics, and brand philosophy, we provide ongoing training each season. This equips the Retail Sales Consultant to effectively assist customers in navigating the collection, from trying on items to making selections. Adhering to a sales service that makes our store experience distinctive is crucial, showcasing the meticulous care that accompanies our business from the inception of the collection to its final display.
Managing the retail environment encompasses not only personal presentation and customer interactions but also the upkeep of visual merchandising, including in-store and window displays, which require regular updates and adjustments. Furthermore, effective management includes organized oversight of inventory and stock, ensuring that product availability aligns with clear and systematic criteria, thereby enhancing communication with customers and the organization.
CANDIDATE PROFILE:
We are in search of a candidate for the Retail Sales Consultant role who combines professional acumen with a genuine enthusiasm for customer service. The ideal candidate will be adept at conveying the exceptional quality of our craftsmanship and materials, guiding clients through the brand's distinctive style and seasonal offerings while upholding the discretion inherent in our company philosophy.
Successful candidates should possess up to two years of experience in retail, along with fluency in Mandarin and English. Proficiency in an additional language is advantageous.
It is essential for applicants to demonstrate a willingness to engage with a diverse clientele and to exhibit a passion for staying informed about industry standards and fashion trends.
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