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Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and efficient Ward Clerk to provide comprehensive administrative, clerical, and non-clinical support to our professional staff involved in patient care. As a key member of the ward team, you will contribute to a patient-focused and friendly environment, ensuring seamless communication and coordination of patient...
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Ward Administrator
2 months ago
We are seeking a highly organized and efficient Ward Clerk to provide comprehensive administrative, clerical, and non-clinical support to our professional staff involved in patient care. As a key member of the ward team, you will contribute to a patient-focused and friendly environment, ensuring seamless communication and coordination of patient care.
Main Responsibilities- Provide exceptional customer service to patients and relatives, ensuring a warm and welcoming experience.
- Manage incoming and outgoing correspondence, including telephone calls, emails, and messages, ensuring timely and accurate communication.
- Liaise with nurses, doctors, and other healthcare professionals to obtain and communicate necessary information, promoting a collaborative and efficient patient care environment.
- Maintain accurate and up-to-date records, including patient information, admissions, and appointments, utilizing our patient administration system.
At the Royal United Hospitals Bath NHS Foundation Trust, we prioritize patient-centered care, teamwork, and staff well-being. We value diversity, inclusivity, and kindness, creating a compassionate and supportive work environment. Our commitment to staff development and innovation ensures a culture of learning and growth, empowering you to thrive in your role.
Requirements- Good general education and administrative skills.
- Ability to work well under pressure, meet deadlines, and prioritize tasks efficiently.
- Excellent communication and interpersonal skills, with the ability to communicate effectively with patients, staff, and external partners.
- Basic keyboard skills and proficiency in Microsoft Office applications.
