Administrative Support Officer

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

About the Role

The Royal United Hospitals Bath NHS Foundation Trust is seeking a highly organized and efficient Administrative Support Officer to join our team. As a key member of the ward team, you will provide comprehensive administrative and clerical support to the Medical Assessment Unit.

Main Responsibilities

  • Provide a warm and welcoming environment for patients and relatives, ensuring they receive relevant information clearly and concisely.
  • Answer all telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
  • Liaise with nurses, doctors, GPs, and other team members to obtain and communicate necessary information accurately.
  • Maintain an efficient filing system for tracking health records.
  • Update the admissions book, inpatient board, and patient details/appointments on the patient administration system in a timely and accurate manner.

About Us

We value everyone's contribution in supporting exceptional, person-centred care. We are proud to be in the top 20 best hospitals to work for in the country and are committed to creating a compassionate and inclusive environment.

What We Offer

We provide a culture of learning, developing, and innovating, and we want to support you to thrive. We value staff well-being and have a well-established programme of support.



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