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Administrative Support Officer
1 month ago
About the Role
The Royal United Hospitals Bath NHS Foundation Trust is seeking a highly organized and efficient Administrative Support Officer to join our team. As a key member of the ward team, you will provide comprehensive administrative and clerical support to the Medical Assessment Unit.
Main Responsibilities
- Provide a warm and welcoming environment for patients and relatives, ensuring they receive relevant information clearly and concisely.
- Answer all telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
- Liaise with nurses, doctors, GPs, and other team members to obtain and communicate necessary information accurately.
- Maintain an efficient filing system for tracking health records.
- Update the admissions book, inpatient board, and patient details/appointments on the patient administration system in a timely and accurate manner.
About Us
We value everyone's contribution in supporting exceptional, person-centred care. We are proud to be in the top 20 best hospitals to work for in the country and are committed to creating a compassionate and inclusive environment.
What We Offer
We provide a culture of learning, developing, and innovating, and we want to support you to thrive. We value staff well-being and have a well-established programme of support.
