Duty Officer

4 weeks ago


Tiverton, Devon, United Kingdom Mid Devon District Council Full time
About the Role

We are seeking a highly motivated and organized Duty Officer to join our team at Mid Devon Leisure. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our leisure facilities.

Key Responsibilities
  • Supervise staff to ensure they are meeting the expected standards of product and service delivery.
  • Provide cover for staff where necessary, including poolside, reception, and general recreation assistant work.
  • Be responsible for the day-to-day operational needs of the facilities, including ensuring the highest standards of health and safety.
  • Undertake induction training for new staff and ongoing training to ensure they are equipped to perform their roles effectively.
Requirements
  • Thorough knowledge of Emergency Action Plans and Normal Operation Procedures.
  • Ability to undertake essential job-related training and a desire to progress in the leisure sector.
  • Sound knowledge of IT systems and applications.
  • Excellent communication and negotiating skills, with the ability to problem-solve effectively.
  • Customer service experience is essential.
  • Sound knowledge of Health and Safety.
What We Offer
  • Competitive rate of pay.
  • Generous annual leave entitlements.
  • A flexible benefits scheme, including access to a discount shopping platform and events.
  • Discounted leisure memberships.
  • Free uniform and DBS check.
  • Employee Assistance Programme.
  • Full training provided, with excellent training and development opportunities.
Progression Opportunities

There is potential for the right candidate to progress within our service and specialize in front-of-house, fitness, sport-specific coaching, leisure training, or leisure management.


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