Housing Options Officer

4 months ago

Tiverton, United Kingdom iWork Recruitment Limited Full time

Contract to start on 07-05-24 until 27-09-24 with a possible extension.

**ACCOUNTABILITIES**:
To provide a professional housing advice, housing waiting list, and homelessness service to those in need of affordable housing as per the Housing Act and Homelessness legislation.

To provide a high level of service delivery taking account of Client’s policies and procedures and to promote a culture of customer focus.

To contribute to service development in co-operation with other colleagues and the Housing Options Manager.

To maintain Devon Home Choice policy and procedures within a defined area of Mid Devon.

To attend home visit and other venues as appropriate to provide a housing advice service to members of the public.

To maintain an up-to-date knowledge and awareness of legislation and case law relating to the duties of the post holder.

To interview and assist those persons who believe themselves to be homeless or threatened with homelessness giving advice on their housing options.

To interview and assist those persons requiring housing advice, giving advice on their housing options as required under the Housing Act.

To help prevent homelessness by directing applicants to the appropriate advice and assistance.

To make formal decisions on Devon Home Choice applicants.

To ensure that Bed and Breakfast accommodation, short life and other temporary accommodation is available to meet the needs of those who are homeless.

To allocate temporary accommodation in accordance with the Housing Act legislation.

To maintain regular contact with Housing Associations and other providers of affordable housing and assist them with the Devon Home Choice management of vacancies as appropriate.

5248280-04-24

Pay: £17.12-£18.53 per hour

Work Location: In person

Reference ID: 5248280-04-24

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