Duty Officer

4 weeks ago


Tiverton, Devon, United Kingdom Mid Devon District Council Full time
About the Role

We are seeking a highly motivated and organized Duty Officer to join our team at Mid Devon Leisure. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our leisure facilities.

Key Responsibilities
  • Supervise staff to ensure they meet expected standards
  • Cover for staff where necessary, including poolside, reception, and general recreation assistant work
  • Responsible for the day-to-day operational needs of the facilities
  • Undertake induction training for new staff and ongoing training
Requirements
  • Thorough knowledge of Emergency Action Plans and Normal Operation Procedures
  • Willingness to undertake essential job-related training and a desire to progress in the Leisure sector
  • Sound knowledge of IT systems and applications
  • Outstanding communication and negotiating skills, excellent problem-solving skills
  • Customer service experience essential
  • Sound knowledge of Health and Safety
What We Offer
  • Competitive rate of pay
  • Generous annual leave entitlements
  • A flexible benefits scheme including access to a discount shopping and events
  • Discounted leisure memberships
  • Free uniform and DBS check
  • Employee Assistance Programme
  • Full training provided with excellent training and development opportunities
About Us

At Mid Devon Leisure, we value Pride, People, Performance, and Partnerships. We are committed to providing a safe and enjoyable environment for our customers and staff alike.


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