Administrative Assistant

4 weeks ago

Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time
Job Title: Administrator

Residential Management Group Ltd is seeking an experienced Administrator to join our Solicitors Enquiries Department (SED). As a key member of our team, you will be responsible for handling a variety of legal pre/post-sale queries.

Key Responsibilities:
  • Resolve incoming queries via various communication methods, including email, webchat, and telephone, in relation to property sales and/or transfers.
  • Produce and provide pre-sale and post-sale documentation in line with lease and service requirements.
  • Provide documents from other areas of the business and leases from land registry upon request.
  • Review consent requests and related documents in line with lease and service requirements.
  • Review and ensure all documents received are in line with the lease and RMG's requirements.
  • Liaise with other areas of the business to be the single point of contact and enable a smooth transaction while assisting with a sale/purchase.
Requirements:
  • Previous administration support experience and excellent organisational skills, with the ability to prioritise your own workload.
  • Excellent communication skills, with the ability to provide a consistent high level of customer service, to both internal and external customers.
  • Ability to confidently use Microsoft Word and Outlook; and Excel to basic level.
  • Ability to make decisions, both independently and collaboratively.
  • GSCE Maths & English (or equivalent).
Benefits:
  • A 37.5 hour working week with a Real Living Wage salary of circa £23,480.
  • 25 days holiday plus all Bank Holidays plus never work your Birthday.
  • Potential to be rewarded with 2 additional days annual leave plus 2 additional paid volunteer days per year.
  • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more (all to a generous fixed amount), plus 24/7 access to remote GP Services.
  • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
  • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases, free or discounted gym memberships and take advantage of many exclusive offers.

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