System Support Administrator

3 weeks ago

Northwich, Cheshire, United Kingdom Dechra Full time

Job Title: System Support Administrator

Dechra is seeking a highly skilled System Support Administrator to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our Veeva system, which is used across various parts of the business.

Key Responsibilities:

  • Administration of system operations in Veeva
  • Administration of system access and permissions
  • Assist with change and incident management activities
  • Liaise with users to resolve issues
  • Create reports based on defined requirements
  • Assist with delivering project tasks
  • Ability to work to agreed timelines and communicate in a timely manner to programme manager and programme stakeholders
  • Analyses risks and identifies issues and solutions
  • Influences others and contributes to maximising achievement
  • Responsible for own personal health and safety

Requirements:

  • Database and Computer Networking Knowledge
  • Proven strong communication skills interacting with user and technical communities
  • Collaborative working approach
  • Effective technical and non-technical communicator
  • Excellent interpersonal and influencing skills
  • Data analysis and interpretation
  • Writing reports, instructions, and specifications and creating flowcharts

Desirable:

  • Experience working in an IT role supporting local and remote users

Additional Details:

  • Occasional travel may be required (could be international)
  • Veeva systems training will be provided
  • A range of experience will be considered for this position

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