Client Support Specialist

4 weeks ago


Broxburn, West Lothian, United Kingdom Auxillis Full time
Salary: £26,149 pa + bonus up to £1,307 pa OTE
Weekly Hours : 42.5 hours

Our mission is to ensure seamless mobility for our clients.
As a Customer Service Agent, you will be pivotal in delivering our award-winning service directly to our clients - ensuring that our vehicles are in the right place at the right time.

Experience as a Customer Service Agent at Auxillis

An Auxillis branch is a dynamic and fast-paced environment, and as a Customer Service Agent, you will be at the heart of it. You will often be the first point of contact for clients; thus, providing exceptional service with a friendly demeanor is essential. Your strength lies in multitasking - whether it’s addressing a client rental inquiry, managing customer accounts, or overseeing daily vehicle logistics.

No prior experience in the industry or vehicle rental administration is necessary to become part of our team (our comprehensive induction training will prepare you for success), but you will need your customer service expertise, administrative skills, and most importantly, a calm, 'can-do' attitude (along with a Full UK or EU Driving Licence) to excel in this role.

As a Customer Service Agent with Auxillis, we provide:

Certainly, a competitive salary, but there’s much more to offer at Auxillis than just that. Some of our most sought-after benefits include (but are not limited to) ...

A rewarding quarterly bonus scheme (£1,307 pa OTE) 24 days annual leave increasing to 26 days with service (plus bank holidays) and an additional day off to celebrate your birthday complimentary life assurance wellness services (including 24/7 GP access, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) exclusive employee vehicle-leasing options pension & save-as-you-earn share scheme Our Benefits App providing unlimited access to a wide range of retailer discounts and cashback We are thrilled to have recently introduced Wagestream for all our colleagues - a Financial Wellbeing app that offers you more control over your pay. It allows you to choose when to receive your salary, set aside money each month, access shopping discounts, check eligibility for benefits, and even connect with a financial coach.

With over 50 locations nationwide, Auxillis is the preferred provider for tailored accident claims and mobility services for motorists, trusted by some of the UK's most recognized motor insurers and automotive brands to assist their clients in times of need.

We are also part of a larger network – ZIGUP, a leading provider of integrated mobility solutions, serving customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading organization, surrounded by inspiring individuals and leaders, with opportunities to advance your career.

We are agile. We are experts. We are imaginative. We are reliable.

Propel your career forward, intelligently.



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