Front Desk Associate

1 day ago


Coventry, Coventry, United Kingdom Grosvenor Casinos Full time
Job Summary

We are seeking a skilled and professional Receptionist to join our team at Grosvenor Casinos in Coventry. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a welcoming and efficient experience for our guests.



Key Responsibilities

• Assist in the operation of an efficient and professional admission point
• Provide exceptional customer service and ensure a welcoming experience for guests
• Maintain a high level of knowledge of our gaming and leisure products and services
• Work collaboratively with colleagues to achieve team goals and objectives
• Maintain a clean and organized workspace, adhering to company standards and procedures



Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be knowledgeable about our gaming and leisure products and services, and be able to provide accurate information to guests.



What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth within our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.


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