Automotive Customer Support Specialist

4 weeks ago


London, Greater London, United Kingdom Pendragon Group Full time

Automotive Customer Support Specialist

Become a part of Pendragon Group

Are you enthusiastic about providing outstanding customer support? Join us as an Automotive Customer Support Specialist at Pendragon Group, a leader in the luxury automotive sector. We pride ourselves on delivering an exceptional experience for our clientele and are looking for individuals who can contribute to our mission, showcasing our rich automotive heritage to ensure every customer interaction is distinctive and tailored.

Our staff members are pivotal to our achievements, enhancing our environments and enriching our customers' experiences. In the role of Automotive Customer Support Specialist, you will manage service appointments, offer guidance, and keep clients updated throughout their vehicle maintenance journey.

Key Responsibilities of the Automotive Customer Support Specialist:

  • Generate service and repair quotes, coordinate schedules, and ensure accurate billing for customers
  • Provide insights on additional services and products, focusing on optimizing sales opportunities

Essential Qualifications for Success as an Automotive Customer Support Specialist:

  • Prior experience in customer service, coupled with a genuine interest in the automotive field
  • Excellent organizational abilities and familiarity with computer systems
  • Sales proficiency, with a proven track record of meeting objectives in a dynamic environment
  • Commitment to delivering exceptional service and fostering customer satisfaction

At Pendragon Group, collaboration is fundamental to our success. Our culture emphasizes teamwork, and by working collectively, we unlock our potential to transform automotive retail. We thrive in a vibrant atmosphere where opportunities are plentiful for those with the ambition to pursue them. If you possess the drive and determination to excel, we will support you in achieving your goals and assist your colleagues in doing the same. Join us in our pursuit of exceeding expectations.

We embrace diversity at Pendragon Group and encourage applications from individuals of all backgrounds and communities. If you have the skills, enthusiasm, and potential we are looking for, we invite you to connect with us. We are an equal opportunity employer.



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