Sales Associate
3 days ago
About House of Fraser:
House of Fraser is a leading department store group with a rich heritage spanning over years. With a portfolio of over global brands, we are committed to delivering exceptional customer experiences and driving sales through our team of dedicated sales associates.
The Role of Sales Assistant:
A customer-focused role that requires a passion for delivering exceptional service and driving sales through the provision of an individual bespoke service. As a Sales Assistant, you will be responsible for greeting and engaging with customers, answering their queries, and providing a world-class customer experience.
Key Responsibilities:
- To greet and engage with customers on arrival and answer any first queries.
- Able to assist customers with security tags and provide support on nearby tills if necessary.
- Deliver a world-class customer experience that is unrivalled in the marketplace.
- Display excellent attention to detail when helping to style customers by actively listening to their needs.
- Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
- Resolve queries effectively face-to-face or on the telephone.
- Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
- Maintain high standards of personal presentation.
- Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
- Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales.
- Takes an active role in loss prevention within the store.
- Adheres to all health and safety policies at all times.
Requirements:
- Relevant customer-facing experience which reflects the role.
- Can demonstrate a passion for working with customers to enhance their shopping experience.
- A desire and ability to deliver sales against targets set.
- Ability to communicate confidently with colleagues and customers.
- Be a team player.
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Rushden, Northamptonshire, United Kingdom House of Fraser Full time{"title": "Sales Assistant", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at House of Fraser. As a Sales Assistant, you will be responsible for delivering exceptional customer service and driving sales through the provision of an individual bespoke service.You will be accountable for...
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Rushden, Northamptonshire, United Kingdom House of Fraser Full time{"title": "Sales Assistant", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at House of Fraser. As a Sales Assistant, you will be responsible for delivering exceptional customer service and driving sales through the provision of an individual bespoke service.You will be accountable for...
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