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Sales Associate

2 months ago

Rushden, Northamptonshire, United Kingdom Flannels Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Flannels. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.
    • Ask open-ended questions to understand customers' needs and preferences, and make recommendations accordingly.
    • Process transactions efficiently and accurately, handling cash, credit card payments, and other payment methods.
  • Product Knowledge
    • Stay up-to-date on the latest fashion trends, product knowledge, and brand information to provide expert advice to customers.
    • Recommend products that meet customers' needs, and provide information on in-store offers, promotions, and store cards.
  • Store Operations
    • Maintain a clean and organized store environment, adhering to Flannels' standards and policies.
    • Ensure store standards are complete and the store is prepared for the next trading day.

Requirements

  • Skills and Knowledge
    • Excellent communication and interpersonal skills.
    • Able to work effectively within a team environment.
    • Customer-focused and passionate about delivering exceptional customer service.
  • Personal Qualities
    • High level of personal energy and drive to achieve sales targets.
    • Confident and assertive, with a positive and enthusiastic attitude.
    • Fashion-conscious and trend-aware, with a passion for fashion retail.

Additional Information

  • This role requires flexibility and reliability, with varying hours of work from week to week.
  • Flannels is a luxury fashion destination, and as a Sales Associate, you will be expected to embody the brand's values and standards.