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Guest Experience Ambassador

2 months ago


London, Greater London, United Kingdom Marriott International Full time

Exceptional Guest Experience Opportunity

We are seeking a skilled Guest Experience Expert to join our team at the London Marriott Canary Wharf Hotel & Executive Apartments, a five-star hotel located on the waterfront in London, part of the prestigious Marriott International brand.

About the Role:

  • Deliver outstanding guest experiences, exceeding expectations and fostering loyalty through personalized service
  • Provide a warm and welcoming greeting to guests, setting the tone for a memorable stay
  • Respond to guest inquiries and requests in a timely and professional manner
  • Collaborate with other departments to ensure seamless guest service and a high level of satisfaction
  • Ideal role for hospitality enthusiasts looking to gain Front Office operations knowledge and skills

What We Offer:

  • Opportunity to work with a world-renowned international brand, recognized for its excellence in hospitality
  • Access to comprehensive training programs for personal and professional growth and development
  • Competitive benefits package, including discounts on hotel stays, food and beverage, and other perks
  • Opportunity to work with a diverse and inclusive team, committed to delivering exceptional guest experiences

Key Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Previous experience in a customer-facing role, preferably in hospitality