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IT Support Specialist
2 months ago
Job Summary:
We are seeking a highly motivated and skilled IT Support Specialist to join our dynamic team at In Technology Group Limited. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide first-line technical support to clients via phone, email, and remote desktop connections
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Collaborate with our team to identify and implement process improvements
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- 2+ years of experience in a technical support role
- Strong knowledge of Microsoft Office, Windows Desktop OS, and Office 365
- Familiarity with Windows Server, Azure AD, and networking concepts
- Excellent communication and problem-solving skills
About Us:
In Technology Group Limited is a leading IT recruitment company, dedicated to providing exceptional service to our clients and candidates. We are passionate about building long-term relationships and delivering results-driven solutions.
