Insurance Claims Specialist

3 weeks ago


Preston, Lancashire, United Kingdom Davies Group Full time

Insurance Claims Specialist

Location: Preston

Work Schedule: 37.5 hours per week

Hybrid Work Model Available After Initial Period

Are you interested in launching a career with a global insurance firm? Davies Group is on the lookout for an Insurance Claims Specialist to enhance our thriving Property division in Preston. This position places you at the forefront of our client interactions, serving as the initial point of contact during critical moments.

Why Choose Davies Group?

At Davies, we pride ourselves on being a team of dedicated professionals who excel in collaboration, innovation, and making a meaningful impact.

What We Offer:

  • Reward Platform: Enjoy discounts from over 800 retailers to treat yourself.
  • Generous Leave: Begin with 25 days of annual leave, increasing with your tenure, plus the option to purchase up to 5 additional days each year.
  • Professional Growth: While industry experience is beneficial, it is not mandatory. Expect comprehensive training and opportunities for professional certifications.
  • Work-Life Balance: Our standard workweek consists of 37.5 hours, complemented by a hybrid working environment.

Daily Responsibilities:

  • Engaging with clients, insurers, suppliers, and team members across the country.
  • Evaluating policies to ascertain claim eligibility and formulating effective claims processing methods.
  • Keeping policyholders updated on claim developments through well-crafted communications.
  • Initiating new claims, appointing contractors, and maintaining internal records.
  • Processing payments and arranging settlements as required.
  • Ensuring adherence to contractual and regulatory standards.
  • Contributing to team achievements and fostering business growth.

Required Skills and Knowledge:

  • Customer-Focused Mindset: As an excellent communicator, you will represent Davies with empathy, leaving a positive impression on our clients.
  • Ability to Thrive in Dynamic Environments: Welcome challenges and deliver prompt solutions.
  • Attention to Detail: Success is found in the finer points.
  • Proactive Mindset: We value enthusiasm; be a catalyst for positive change.
  • Strong Numeracy, Literacy, and IT Skills: Proficiency in these areas is essential.
  • Adaptability: Handle challenging conversations with professionalism and poise.


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