Care Coordinator

6 days ago

Fareham, Hampshire, United Kingdom Nurse Plus Full time

About the Role:

Nurseplus is seeking a highly motivated and organized Care Coordinator to join our friendly and fast-paced homecare team. As a Care Coordinator, you will be the first point of contact for new and existing service users and care workers, handling initial enquiries, rostering staff, and ensuring the delivery of high-quality care services.

Main Responsibilities:

  • Be the first point of contact for service users and care workers
  • Effectively handle initial enquiries and provide excellent customer service
  • Rostering staff to provide a safe delivery of service to clients
  • Liaise with other professionals involved in service users' care
  • Assist with recruiting new care workers to the team
  • Monitor care workers and carry out supervisions and appraisals
  • Support the effective handling of safeguarding, incidents, and complaints
  • Ensure the service is working within the standards expected by the CQC

Requirements:

  • A full UK driving license is essential
  • A good communicator with the ability to build and maintain strong relationships
  • Flexible to cope with changing demands and priorities, remaining calm under pressure
  • Well organized with the ability to multitask
  • A friendly, confident, and helpful telephone manner
  • A person with a strong focus on teamwork and the ability to work independently and apply initiative
  • A positive, focused attitude to enable targets to be met and exceeded

About Nurseplus:

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.

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