Passenger Transport Education Facilitator

2 weeks ago


London, United Kingdom National Skills Agency Full time
Position Overview:
Our client is seeking a dedicated Customer Service/Passenger Transport Trainer. As an Apprenticeship Trainer for the Customer Service/Passenger Transport Operative Level 2 qualification, you will be instrumental in mentoring and assisting apprentices throughout their skill enhancement and certification journey in the rail industry.

Key Responsibilities:
  • Training Delivery: Develop and conduct comprehensive training sessions that meet the standards of the Customer Service/Passenger Transport Operative Level 2 qualification. Support learners in achieving the necessary Functional Skills competencies and ensure they are prepared for End Point Assessment within designated timelines.
  • Assessment and Evaluation: Perform regular evaluations to assess apprentices' comprehension and proficiency in essential skills and knowledge areas.
  • Individualized Support: Offer tailored guidance and assistance to apprentices, effectively addressing their learning needs and challenges.
  • Curriculum Development: Collaborate with curriculum teams to refine training materials and resources, ensuring they are current and relevant.
  • Progress Monitoring: Closely track apprentices' progress, identifying areas for enhancement and implementing strategies to promote continuous improvement and ensure compliance with on-the-job training requirements.
  • Documentation and Reporting: Maintain precise records of apprentices' performance, assessment results, and training activities, adhering to organizational policies and regulatory standards.
  • Industry Engagement: Stay informed about industry trends, best practices, and regulatory updates in the passenger transport sector, incorporating relevant insights into training delivery and content.
  • Professional Development: Continuously enhance your own knowledge and skills through participation in training programs, workshops, and relevant professional development opportunities.

Qualifications and Experience:
  • Possess a relevant A1, TAQA, CAVA, or D32/33 qualification along with a teaching or training qualification (e.g., PTLLS, CTLLS, DTLLS, or equivalent).
  • Extensive experience in the passenger transport industry, with a solid understanding of industry standards and practices.
  • Demonstrated success in delivering high-quality training and assessment within a vocational education framework.
  • Experience in supporting the delivery and assessment of functional skills in Mathematics and English.

Benefits:
  • Competitive salary package
  • Rail card for travel
  • 29 days of holiday including bank holidays and additional leave
  • Opportunities for professional development
  • Supportive work environment
  • Access to an employee benefits package, including healthcare and pension options


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