Retail Sales Leader

3 weeks ago

Central London, United Kingdom REISS Full time

Why choose Reiss?

With the inherent sustainability, quality, and timeless sophistication of our designs, our ongoing success is no surprise. With standalone stores, concessions, and franchise operations in over 230 locations globally, as well as online and app, our status as a leading luxury brand is firmly established.

At Reiss, our shared mission is to continue expanding our business, to empathize with our customers, and to excel in all our endeavors.

For our retail teams, this translates to delivering elevated customer service, creating a store atmosphere that distinguishes us in the market, and collaborating as a team to meet and surpass both our customers' expectations and our business objectives.

What is the role about?

As a pivotal member of our Retail team, the Sales Manager will support the management team, ensuring that team members are motivated to meet targets while maintaining a safe and efficient store environment.

Who you are


• Previous experience in supervising a team


• Strong background in a customer-facing role, ideally within a premium or luxury setting


• Ability to mentor and coach others


• Flexibility and adaptability to changing priorities


• Capability to thrive in a fast-paced retail environment


• Excellent communication and interpersonal skills


• Strong organizational and decision-making abilities


• Ability to perform well under pressure

What you'll be doing


• Delivering a premium, authentic, and personalized customer service experience that exceeds expectations


• Acting as a role model; inspiring and guiding your team with dedication, integrity, and genuine warmth


• Driving sales by monitoring team KPIs and leading by example with exceptional service


• Collaborating with the store leadership team to ensure the business plan is effectively communicated throughout the team


• Providing in-depth knowledge of our brand and products to customers and your team


• Actively engaging in duties that support store operations


• Conducting team briefs and contributing to team meetings


• Assisting store management with team development

What we'll do for you


• Business wear allowance


• Employee discount up to 75%


• Sales and service bonus scheme


• Refer a friend bonus scheme


• Long Service bonus scheme


• Contributory pension scheme


• Structured training and development programs


• Employee Assistance Programs: Retail Trust and Life Works


• 25 days of holiday


• And many more

If you are interested in starting your journey at Reiss as our Sales Manager, we encourage you to consider this opportunity.

#WeAreReiss

We recognize the importance and power of diversity within our business and ensure that our people processes are fair, transparent, and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, or similar belief. Every individual will be treated with respect.

We understand that some individuals may hesitate to apply for a role unless they meet all the listed requirements, so we want you to know that finding people who will enhance our culture and possess a learning mindset is incredibly important to us. Even if you feel you don't meet every qualification, we would still like to hear from you.

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