Retail Sales Leader

3 weeks ago


Central London, United Kingdom REISS Full time

Why consider a career with Reiss?

At Reiss, we pride ourselves on our commitment to sustainability, exceptional quality, and timeless design. With a robust presence in over 230 locations worldwide, including standalone stores, concessions, and a thriving online platform, we have established ourselves as a prominent luxury brand.

Our mission is to foster growth, understand our customers deeply, and excel in every aspect of our operations.

What does the role entail?

As a Sales Manager, you will play a crucial role in our Retail team. You will assist the management team in motivating staff to meet targets while ensuring a safe and efficient store environment.

Key qualifications:


• Proven experience in team supervision


• Strong background in customer service, preferably in a premium or luxury setting


• Ability to mentor and coach team members


• Adaptability to changing priorities


• Capability to thrive in a fast-paced retail atmosphere


• Excellent communication and interpersonal skills


• Strong organizational and decision-making abilities


• Ability to perform well under pressure

Responsibilities include:


• Delivering a premium, personalized customer service experience that surpasses expectations


• Acting as a role model by inspiring and guiding your team with integrity and warmth


• Driving sales performance by monitoring team KPIs and exemplifying exceptional service


• Collaborating with store leadership to ensure business objectives are clearly communicated


• Providing in-depth knowledge of our brand and products to both customers and team members


• Engaging in store operations to support overall performance


• Conducting team briefings and contributing to team discussions


• Assisting store management in team development initiatives

What we offer:


• Business attire allowance


• Employee discount of up to 75%


• Bonus schemes for sales and service


• Referral bonus program


• Long service recognition bonuses


• Contributory pension plan


• Structured training and development opportunities


• Employee Assistance Programs: Retail Trust and Life Works


• 25 days of annual leave


• And many additional benefits

We value diversity and are committed to ensuring that our hiring processes are fair and equitable for all candidates.

We encourage individuals from all backgrounds to apply, even if they do not meet every requirement listed.


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